Volunteer Case Manager

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Volunteer Case Managers help families who are enrolled in the Breathing Room program and or Pit Stop program to navigate the array of support services to increase their stability in four key areas. The person also serves as the backup intake coordinator for the food pantry program entering and updating new and or existing clients as necessary.

1. Housing: How is the client progressing in moving from temporary to a more permanent housing solution?
2. Food insecurity: Does the client need food pantry services? If so tie them into either HHFP or a food pantry closer to their projected new domicile.
3. Transportation: Does the client have the means to get back and forth? If not case management will attempt to tie them into Transportation referral services, (which may or may not include Pit Stop)
4. Employment: Does the client have adequate income to sustain their household? If not case management will attempt to refer to an appropriate referral employment support service.

Case management: Consists of connecting the recipient(s) with authorized support services as relevant and documenting how the person is progressing in utilizing said support services. The position is connects clients to HHFP referral resource and is NOT a counseling or clinical position.

In the Breathing Room program Case Management review the following areas of need via mandatory face-to face weekly visits. (Areas of review are based off the ALICE criteria)

http://www.unitedwayalice.org/overview.php

Hours for this position are during the time when the pantry is open for business.
Mondays Noon - 6:30pm
Thursdays 10am - 2:00pm
Saturday 11am - 2pm

We will work with the selected person on the hours.