Visitor Services Intern
ORGANIZATION: Virginia Beach Surf & Rescue Museum
Please visit the new page to apply.
Semester: Fall 2020
Hours per Week: 20+
Wage: Unpaid; course credit subject to approval
Summary:
This internship is an opportunity to gain visitor service experience at a small attraction on the Virginia Beach Boardwalk. The intern will work directly with full time staff, but will have the opportunity to work independently and manage projects. The intern’s projects will directly impact visitors experience, as well as the museum's daily operations and revenue. Applicants should have an interest or background in business, tourism, or other related fields.
Responsibilities:
- Manage and organize Museum Gift Shop
- Conduct observational research regarding guest experience and engagement
- Develop surveys to measure customer satisfaction rates
- Engage with museum visitors to promote museum memberships and events
- Analyze survey data and make recommendations to improve guest experience
- Provide excellent customer service within the museum and gift shop
The ideal candidate will:
- Demonstrate excellent communication skills, both verbally and in writing
- Be flexible and able to multi-task
- Show competency with Microsoft Excel and other data management systems
- Be a creative thinker, not afraid to offer up ideas
- Have the ability to work independently
- Work efficiently and maintain deadlines
More opportunities with Virginia Beach Surf & Rescue Museum
1 ReviewNo additional volunteer opportunities at this time.
About Virginia Beach Surf & Rescue Museum
Location:
2401 Atlantic Avenue, Virginia Beach, VA 23451, US
Mission Statement
The Virginia Beach Surf & Rescue Museum honors and preserves the history of Virginia's coastal communities and maritime heritage.
Description
The Virginia Beach Surf & Rescue Museum is a maritime museum located at 24th Street on the Boardwalk. The museum explores Virginia's coastal communities and maritime heritage. It honors our past and anchors to our community.
The museum is housed in a 1903 Life-Saving Service building, one of the predecessors to the Coast Guard. Our Surf & Rescue gallery features the men who lived and worked here, as well as the lives they saved. It also highlights the history of the other lifesavers on the beach - our lifeguards. A final exhibit reveals how rescue techniques sparked the development of East Coast surfing culture right here in Virginia Beach. The upper gallery explores many facets of Virginia Beach history - from coastal storms to the development of the boardwalk to beach vacations through the years.
CAUSE AREAS
WHEN
WHERE
2401 Atlantic AvenueVirginia Beach, VA 23451
DATE POSTED
July 30, 2020
SKILLS
- Customer Acquisition
- Customer Service
- Transactions
- Market Research / Analysis
- Retail / Sales
- Basic Computer Skills
GOOD FOR
N/A
REQUIREMENTS
- 20+ hours per week