Office Assistant for Health Home Coordinated Care (Federal Way)

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Support Full Life Care’s Health Home program, which provides no-cost, long-term services for individuals living with chronic conditions and at high risk for hospitalization. Individuals are paired with a care coordinator to identify and achieve personal goals.

Primary Responsibilities:

1. Compile client welcome packets and keep these and other standard pieces in stock for Health Home care coordinator and outreach staff.
2. Organize and send letters to clients, including welcome and continued outreach letter mailings and disenrollment notices.
3. Manage the start to end mailing process, including address mail merge, level and letter printing, envelope stuffing, completing postage, and documentation of mailings.
4. Process scanning and standard naming of client file documents into electronic storage system.

Additional Responsibilities (Dependent on education, training, and experience):

1. Answer main Health Home phone line and directing messages as appropriate.
2. Outreach to clients via phone.

Skills:

1. Experience or interest in social services and community health.
2. Strong organizational and communication skills.
3. Proficient with Microsoft Office, basic experience with mail merge and Excel preferred.