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Front Desk and General Shelter Oversight

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  • 18 people are interested
Cityteam Logo

CityTeam is a homeless shelter, serving dinner to 150+ Monday - Saturday. We sleep 50+ men nightly. Other services are offered.

The front desk position is a vital part of operations at CityTeam. Volunteers working the front desk are expected to act in a professional manner. Volunteers will interact with the public in a way that represents the values and mission of CityTeam. The front desk is responsible for greeting guests, answering the main phone line, receiving donations, and general oversight of the main floor.

Volunteers interested in this position should have experience with conflict resolution, customer service, be able to present a calm demeanor under pressure and have a clear understanding of professional boundaries.

A weekly or daily commitment is requested.

An interview and training are required.

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About Cityteam


2304 Zanker Rd, San Jose, CA 95131, US

Mission Statement

Our mission is to passionately transform lives of individuals, families & communities.


Since 1957, Cityteam has been serving people in extreme poverty and helping them transform their lives, their families and their communities where they live. Today with the help of volunteers and donors, Cityteam is impacting the lives of over 500,000 people each year just in the United States with programs that include: feeding, overnight shelter, addiction recovery, family services, and more.

Homeless & Housing


We'll work with your schedule.


526 SE GrandPortland, OR 97214



  • Office Reception
  • Customer Service
  • Organization
  • People Skills
  • Problem Solving
  • Relationship Building


  • People 55+


  • Must be at least 25
  • Orientation or Training
  • Time slots vary, with a minimum of two hours. Front desk is open Monday - Saturday, 6:00am -7:30pm
  • A six month commitment is requested.

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