Certified Ombudsman Volunteer
5 people are interested
The Office of Ombudsman for Long-Term Care is a program of the Minnesota Board on Aging. Regional Ombudsmen and Volunteers work to enhance the quality of life and services for people receiving long-term services and supports.
What does a Certified Ombudsman Volunteer (COV) do?
- Promotes the well-being and quality of life for consumers in long-term residences through regular visits
- Respond and work to resolve problems or complaints of long-term care residents
- Provide education about resident rights and person-centered principles
- Advocate for changes to improve residents’ quality of life and care
- Educate and inform consumers and the community about the Ombudsman program
- Provide technical support for the development of resident and family councils
- Assist with addressing improper transfer and/or discharge of residents
The following metro counties are in need of volunteers:
- Washington County
- Dakota County
- Ramsey County
- Anoka County
- Hennepin County
- Scott County
- Carver County
About Office of Ombudsman for Long Term Care
540 Cedar Street, St. Paul, MN 55164, US
Enhancing the quality of life and quality of services for consumers of long-term care through advocacy, education and empowerment.
The Office of Ombudsman for Long-Term Care is a program of the Minnesota Board on Aging. The Office advocates for adults needing or receiving long-term care. The Office promotes person-centered living that respects individual values and preferences and preserves individual rights. Regional Ombudsmen and Volunteers work with consumers, their families, health care and service providers and public agencies to ensure the health, safety, welfare and rights of long-term care consumers.
We'll work with your schedule.
540 Cedar StreetSt. Paul, MN 55101
- Elder care
- People Skills
- Problem Solving
- Relationship Building
- Verbal / Written Communication
- People 55+
- Background Check
- Must be at least 21
- Orientation or Training
- Volunteers are required to visit their assigned facility at least 6 hours per month or 72 hours per year and must commit to at least 1 year of service. An additional 12 hours of continual education is required every year.
- Volunteer candidates will need to complete a conflict of interest form to be accepted into program. Volunteers also will need reliable transportation (mileage is reimbursed).