Certified Ombudsman Volunteer
2 people are interested
The Office of Ombudsman for Long-Term Care is a program of the Minnesota Board on Aging. Regional Ombudsmen and Volunteers work to enhance the quality of life and services for people receiving long-term services and supports.
What does a Certified Ombudsman Volunteer (COV) do?
- Promotes the well-being and quality of life for consumers in long-term residences through regular visits
- Respond and work to resolve problems or complaints of long-term care residents
- Provide education about resident rights and person-centered principles
- Advocate for changes to improve residents’ quality of life and care
- Educate and inform consumers and the community about the Ombudsman program
- Provide technical support for the development of resident and family councils
- Assist with addressing improper transfer and/or discharge of residents
The following metro counties are in need of volunteers:
- Washington County
- Dakota County
- Ramsey County
- Anoka County
- Hennepin County
- Scott County
- Carver County
We'll work with your schedule.
540 Cedar StreetSt. Paul, MN 55101
- Elder care
- People Skills
- Problem Solving
- Relationship Building
- Verbal / Written Communication
- People 55+
- Background Check
- Must be at least 21
- Orientation or Training
- Volunteers are required to visit their assigned facility at least 6 hours per month or 72 hours per year and must commit to at least 1 year of service. An additional 12 hours of continual education is required every year.
- Volunteer candidates will need to complete a conflict of interest form to be accepted into program. Volunteers also will need reliable transportation (mileage is reimbursed).