Certified Ombudsman Volunteer

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Office of Ombudsman for Long Term Care

  • 3 people are interested
Certified Ombudsmen Volunteers Make a Difference.

The Office of Ombudsman for Long-Term Care is a program of the Minnesota Board on Aging. Regional Ombudsmen and Volunteers work to enhance the quality of life and services for people receiving long-term services and supports.

What does a Certified Ombudsman Volunteer (COV) do?

  • Promotes the well-being and quality of life for consumers in long-term residences through regular visits
  • Respond and work to resolve problems or complaints of long-term care residents
  • Provide education about resident rights and person-centered principles
  • Advocate for changes to improve residents’ quality of life and care
  • Educate and inform consumers and the community about the Ombudsman program
  • Provide technical support for the development of resident and family councils
  • Assist with addressing improper transfer and/or discharge of residents

The following metro counties are in need of volunteers:

  • Washington County
  • Dakota County
  • Ramsey County
  • Anoka County
  • Hennepin County
  • Scott County
  • Carver County

3 More opportunities with Office of Ombudsman for Long Term Care


We'll work with your schedule.


540 Cedar StreetSt. Paul, MN 55101



  • Elder care
  • Advocacy
  • People Skills
  • Problem Solving
  • Relationship Building
  • Verbal / Written Communication


  • People 55+


  • Background Check
  • Must be at least 21
  • Orientation or Training
  • Volunteers are required to visit their assigned facility at least 6 hours per month or 72 hours per year and must commit to at least 1 year of service. An additional 12 hours of continual education is required every year.
  • Volunteer candidates will need to complete a conflict of interest form to be accepted into program. Volunteers also will need reliable transportation (mileage is reimbursed).

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