9/11 Memorial & Museum: Summer Guided Tour Greeter Volunteers

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NATIONAL SEPTEMBER 11 MEMORIAL & MUSEUM

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The 9/11 Memorial & Museum’s Interpretive Programs team plays a key role in our educational mission. Interpretive Guides lead artifact-based tours to visitors interested in learning about the World Trade Center, 9/11 and its aftermath, and the rebuilding of the site.

As a Summer Guided Tour Greeter Volunteer, you will contribute towards the smooth operation of the Guided Tours Program in the Museum and on the 9/11 Memorial Plaza, as we welcome millions of visitors during the busy summer season. You will assist Interpretive Programs staff with the operation of guided tours in the Museum and on the outdoor Memorial. Responsibilities include:

  • Greet visitors in the Museum and the outdoor Memorial Tour Cart
  • Inform visitors about tour options
  • Assist with checking in visitors for their tour time
  • Assist with distributing tour equipment, advise visitors on equipment use and troubleshoot technology
  • Explain basic Guided Tour protocol
  • Assist with conducting guided tour surveys

TIME COMMITMENT:

We recommend summer volunteers work two 4-hour shifts per week (8 hours each week) for 2-3 months. We ask that you maintain the same shifts each week, when possible. Shift times are 11 a.m. - 3 p.m. You are requested not to miss more than two shifts in the summer. We will ask you to make up missed shifts within two weeks.

HOW TO APPLY:

Join our exceptional team today. For more information and to apply, please visit www.911memorial.org/volunteer or contact us at volunteer@911memorial.org

Deadline to apply is May 15, 2020.

Accepted applicants will need to be available for one of our training dates: Wednesday, May 20 or Thursday, June 11. You must be available to volunteer for at least two full months after completing training.

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About NATIONAL SEPTEMBER 11 MEMORIAL & MUSEUM

Location:

180 Greenwich Street, New York, NY 10007, US

Mission Statement

Remember and honor the thousands of innocent men, women, and children murdered by terrorists in the horrific attacks of February 26, 1993 and September 11, 2001.

Description

The 9/11 Memorial is located at the site of the former World Trade Center complex in lower Manhattan, and occupies approximately half of the 16-acre site. The 9/11 Memorial features two enormous waterfalls and reflecting pools, each about an acre in size, set within the footprints of the Twin Towers.

The National September 11 Memorial Museum is the country’s principal institution concerned with exploring the implications of the events of 9/11, documenting the impact of those events and exploring 9/11’s continuing significance. Located at the bedrock/foundation level of the Twin Towers, the Museum is a moving tribute to the events of September 11 th .

WHEN

Wed May 20, 2020 - Mon Aug 31, 2020
11:00 AM - 03:00 PM  

WHERE

180 Greenwich StreetNew York, NY 10007

(40.71141,-74.01248)
 

SKILLS

  • History
  • People Skills
  • Public Speaking

GOOD FOR

N/A

REQUIREMENTS

  • Background Check
  • Must be at least 16
  • Orientation or Training
  • Two 4-hr shifts per week; at least 2 full months.

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