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Live Chat Operator, Virtual

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Miscarriage Matters, Inc.

  • 11 people are interested
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Position Title: Live Chat/Web Chat Operator

Reports to: Live Chat Manager

Type of position: Volunteer, unpaid

Miscarriage Matters, Inc. is a non-profit organization offering global support to Mothers and Fathers devastated by early infant loss and stillbirth. We are currently seeking a Live Chat Operator to join our team.

Responsibilities Include:

* Must be able to connect with grieving parents online through Miscarriage Matters, Inc. website

* Provide support and encouragement, while assisting them to look into the various services offered by Miscarriage Matters, Inc.

* Must be available to communicate on your mobile device or PC should someone need to connect (all communication is made through text/typing - you won’t physically speak with anyone).

* Must be knowledgeable in all Miscarriage Matters programs and website

* Must be available to log into chat at least 8-10 hours per week for 3-4 hour shifts

* Ability maintain volunteer hours and submit to manager every Friday

* Attend monthly team meetings

* Must be a self-starter and team player

* Must have a Facebook account

* Perform other duties as assigned

Live chat hours are:

M-F 12pm-10pm EST

S-Su 12pm-5pm EST

Qualifications and Education Requirements:

* High School diploma or GED

* Must have experienced a pregnancy loss

Preferred Skills:

* Compassionate and caring

Qualifications and Education Requirements:

  • High School diploma or GED
  • Must have experienced a pregnancy loss

Miscarriage Matter Inc. prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

**Any email sent from our organization servers and all graphics will be
the property of our organizations and will be subject to monitoring!!**

5 More opportunities with Miscarriage Matters, Inc.

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About Miscarriage Matters, Inc.


420 Spotsylvania Mall Drive, #41242, Fredericksburg, VA 22407, US

Mission Statement

Our Mission: Miscarriage Matters, Inc. is a 501(c)3 public charity offering global support to parents devastated by Miscarriage, Stillbirth, and Early Infant Loss through programs that educate the public, inspire healing through service to others, and empower the hurting.


Our web based community offers support to the survivors of miscarriage, stillbirth, and early infant loss. Members are offered a one-on-one support and mentoring program that is tailored to their individual needs.

They will be connected with a Women of Empowerment mentor or a Miscarriage Matters 2 Men mentor who will offer support and encouragement. Our goal is to assist those who seek comfort, in hopes that one day, they will be strong enough to reach back and "pay it forward" in hopes of pulling someone else up.

This isn't just a support group, we're friends. Friends who have all gone through the same horrible ordeal, but are using the loss of our little ones as fuel to provide comfort for others. If you're a survivor who's healed, we'd like to also take this opportunity to offer you the chance to "pay it forward" and volunteer.

Computers & Technology


We'll work with your schedule.


This is a Virtual Opportunity with no fixed address.


  • Administrative Support
  • Customer Service
  • CSR / Volunteer Coordination




  • Must be at least 21
  • Varies

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