IT assistance

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YWCA

  • 12 people are interested

We are looking for a highly skilled, responsible volunteer to help our Information Technology department with an overwhelming workload.
This person would need to have a solid work ethic, ability to keep confidentiality, and strong technological skills, as well as a strong understanding of security issues and concerns.
Job description:

YWCA OF ROCHESTER & MONROE COUNTY

175 N. Clinton Avenue, Rochester, NY 14604

www.ywcarochester.org

JOB TITLE: Information Technology Volunteer POSITION TYPE: Part-Time Volunteer

DEPARTMENT: Information Technology LOCATION: Rochester, NY

FUNCTION:

Performs installation, configuration, and maintenance of systems and software and provides end user support under the supervision of the Director of Operational Excellence & Information Technology.

RESPONSIBILITIES:

  • Assist with operating system upgrades of end user computers from Windows 7 to Windows 10.
  • Perform installation, configuration, data transfer, and maintenance of new Windows computers, which replace older systems.
  • Provide end user support and troubleshooting, tracking service requests and resolutions
  • Assist with software upgrades

  • Demonstrate understanding of and sensitivity to cultural differences
  • Comply with all HIPAA Privacy and Security Standards as defined by the YWCA of Rochester & Monroe County
  • QUALIFICATIONS:
  • Knowledge and experience working in a LAN environment
  • Experience installing, configuring, and updating hardware (computers, printers, servers) and software applications in a Microsoft Windows environment
  • Knowledge of Microsoft Windows Server 2008 R2 and above, Windows 7, Windows 10, MS Office
  • Knowledge of Active Directory
  • Strong verbal and written communication skills
  • Ability to work independently or as a member of a team
  • Excellent problem-solving skills and attention to detail
  • Must be able to lift 40 lbs. (computers and monitors). Job may require travel to other sites where YWCA staff are located.
  • REQUIREMENTS:

11 More opportunities with YWCA

WHEN

We'll work with your schedule.

WHERE

175 N. ClintonRochester, NY 14614

(43.1532,-77.6079)
 

SKILLS

  • Database Administration
  • Internet Research
  • IT Consulting
  • Microsoft Office Suite
  • Security / Network Administration
  • Analytics

GOOD FOR

  • People 55+

REQUIREMENTS

  • Background Check
  • Orientation or Training

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