• 5 people are interested
 

Client Interviewer

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ORGANIZATION: Midtown Assistance Center

  • 5 people are interested

This position involves the most client contact MAC has to offer its volunteers. When clients come in for their appointments, they are seen by a MAC volunteer.

In short, the volunteer collects the paperwork and documents MAC staff asked the client to bring in, reviews the information, and brings it back to MAC staff. The staff member then gives the go-ahead for the Volunteer Client Interviewer to give the client assistance (i.e. rent, utilities, MARTA, food, ID, etc.) Or, the staff member will let the volunteer know what the documentation the client needs to bring in. Lastly, the Intake Interviewer asks the client if they have any other immediate needs as MAC may have information on various other community resources. The Client Interviewer serves as a listening ear for the client.

More opportunities with Midtown Assistance Center

No additional volunteer opportunities at this time.

About Midtown Assistance Center

Location:

30 Porter Place, Atlanta, GA 30308, US

Mission Statement

Midtown Assistance Center (MAC) is a non-profit, inter-faith organization whose mission is to provide emergency assistance to low-income, working Atlantans during a period of crisis to prevent homelessness and hunger. We provide: 1. Rental assistance to prevent evictions 2. Utility assistance to prevent disconnection 3. Grocery assistance 4. MARTA cards, men's clothing and state ID for employment 5. Counseling and referrals to other organizations

Description

Since 1986, MAC has helped in over 139,000 emergency situations and provided over $8,000,000 of assistance to low-income households. MAC’s Homeless Prevention Program is successful in helping to achieve family stability, as our monthly landlord follow-up shows that 90% of the households MAC assists with rent are still housed and 84% of households have electricity. MAC operates with a staff of six employees, making volunteers a vital part of MAC. Last year, 250 volunteers contributed over 7,000 hours and were the largest individual donors.

CAUSE AREAS

Community
Homeless & Housing
Hunger
Community, Homeless & Housing, Hunger

WHEN

We'll work with your schedule.

WHERE

30 Porter PlaceAtlantaAtlanta, GA 30308

(33.764484,-84.386765)
 

SKILLS

  • Basic Computer Skills
  • Salesforce
  • Multi-Tasking
  • People Skills
  • Problem Solving

GOOD FOR

  • Teens
  • People 55+

REQUIREMENTS

  • Orientation or Training
  • Each volunteer shift is 3 hours; Some volunteer are able to volunteer one shift a week, while others volunteer bi-weekly or even monthly. Because of the time to train new volunteers, we do ask volunteers serve in this role for at least three months.
  • We primary need Client Interviewers during our assistance hours: Monday, Thursday and Friday from 9:30-12:30; Tuesdays and Wednesday from 1:00-4:00PM. Available days may vary. Please contact MAC for more information.

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