Oversee the Volunteer Experience

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ORGANIZATION: American Red Cross - Illinois Region

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The Volunteer Services Engagement Lead is responsible for overseeing the "Volunteer Experience" for volunteers serving in the region. They serve as a resource for volunteer supervisors in all lines of service.

• Consults with departments on position on-boarding, planned growth experiences, and volunteer career development.
• Provides consultation, coaching and training resources to promote positive workforce relationships (employees with volunteers, volunteers with volunteers) and effective ongoing volunteer engagement
• Follows up with volunrteers and departments to ensure proper placement and job satisfaction.
• Consults with departments regarding the leadership potential of volunteers and supports requesting departments in developing leadership and advancement opportunities for volunteers.
• Serves as a point of contact for reassignment or referring volunteers to other departments, or if not a fit for the Red Cross to other agencies