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Disaster Workforce Engagement Team Member

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American Red Cross - Pacific Islands Region

  • 13 people are interested

On-boarding team Member- Help get new volunteers through our system, into training, and follow up with them throughout the training/onboarding process. Volunteers have 90 days to be placed into their positions, onboarding team members are crucial to meeting this goal. Send emails, make calls, send text messages and follow up with the volunteers as they go through the training process. Answer questions, direct them to the appropriate staff members etc. Ensures onboarding, engagement, development, retention and recognition are provided to the Disaster Cycle Services workforce to create more available and trained volunteers for disaster response.

  • Responsibilities:
    • Strives to achieve a diverse workforce including people with disabilities and functional needs and representative of different geographic communities.
    • Knowledge of the department and available positions within
    • Assist with orientations to new members, placement into volunteer positions, assigning training plans, support recognition efforts of workforce and deployment for larger responses.
  • Qualifications:
    • 18yrs or older, and proficient in English
    • Reliable computer and internet access
    • Able to work with computer systems and Microsoft Excel
    • Able to meet deadlines and work under pressure
    • Good customer service skills and patience
    • Willing to work within a team, and attend virtual team meetings 1x weekly
    • Professional phone etiquette, willing to use personal phone for calls

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About American Red Cross - Pacific Islands Region

Location:

4155 Diamond Head Road, Honolulu, HI 96816, US

Mission Statement

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.

Description

Every single day, the American Red Cross helps people in emergencies. Whether itメs one displaced family, thousands of disaster victims, or providing care and comfort to an ill or injured service member or veteran or support to a military family member, our vital work is made possible by people like you. It is through the time and care of ordinary people that we can do extraordinary things.

Community
Computers & Technology
Disaster Relief

WHEN

We'll work with your schedule.

WHERE

4155 Diamond Head RoadHonolulu, HI 96816

SKILLS

  • Disaster Response
  • People Skills
  • Relationship Building
  • Basic Computer Skills
  • Verbal / Written Communication
  • Multi-Tasking

GOOD FOR

N/A

REQUIREMENTS

  • Background Check
  • Must be at least 18
  • Orientation or Training
  • Must be willing to log in daily to check for referrals, ~2 days availability, 4-6 hours/week
  • Willing to take training, willing to lead others, willing to attend meetings and meet deadlines, customer service focus

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