Basic Needs Assistant- Merrimack Valley

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Catholic Charities of Boston

  • 5 people are interested

Catholic Charities Merrimack Valley, located in Lowell, is seeking a Basic Needs Assistant. Duties include: returning calls to persons looking for rent/utility funds, completing pre-screening forms, and scheduling approved clients for appointments. Assistant would monitor voicemails, return call to clients, and update client files with case notes from client calls.

Catholic Charities serves those who are challenged with meeting their most basic needs. We embrace each family and work with them to create a plan to achieve self-sufficiency, giving back some of the choices that they lost along the way.

The ideal person for this job is comfortable with computers, pays attention to detail and has patience dealing with persons who, potentially, could be in crisis mode. Additionally, the volunteer must adhere to the agency’s strict confidentiality policy. A plus is if the volunteer is bilingual in both English and Spanish, but it's not a requirement.

Training will be provided. Assistant will work closely with Catholic Charities Basic Needs Case Manager.

Catholic Charities Merrimack Valley is accessible by public transportation (Lowell commuter train and a ten minute walk) or car. Free parking is provided in the back of the building.

This volunteer opportunity has flexible hours during business hours (Monday-Friday; 9:00AM-5:00PM) - schedule to be mutually agreed upon (15 hours a week).

Contact: Laurie Lee,

4 More opportunities with Catholic Charities of Boston

About Catholic Charities of Boston


275 West Broadway, Boston, MA 02127, US

Mission Statement

Catholic Charities is building a just and compassionate society rooted in the dignity of all people.


For more than 100 years, Catholic Charities has continued its mission of building a just and compassionate society rooted in the dignity of all people.

As one of the largest providers of social services in Massachusetts, Catholic Charities offers approximately 90 programs and services in 27 locations from Lawrence to Brockton and throughout to Boston. More than 200,000 people are helped each year regardless of faith.

Our programs and services are provided in three major areas:

  • As an anti-poverty agency, Catholic Charities responds to the needs of the poor and working poor in our communities. This is accomplished by providing or helping them access emergency food, fuel, utility, rental, and mortgage assistance.
  • Catholic Charities provides a variety of support services for children and families in order to strengthen and preserve families and provide children with the opportunities they deserve.
  • With a variety of multicultural and multilingual services for immigrants and refugees, Catholic Charities is working to help these populations adjust to their new surroundings and become active participants in their communities.

Catholic Charities is a self-supporting, non-profit organization that relies on public, private, and United Way contributions.


We'll work with your schedule.


70 Lawrence StreetLowell, MA 01852



  • Basic Computer Skills
  • Organization
  • Project Management




  • Background Check
  • Must be at least 18
  • Orientation or Training
  • 15 hours a week (Monday-Friday, hours and days to be determined)

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