Main Office Volunteer

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This volunteer position encompasses performing a variety of receptionist duties. Receiving and screening telephone calls that come in to the main Alamo line, recording and relaying messages to appropriate staff. Providing information and passing along questions to appropriate staff. Provides administrative information to the Alamo staff and performs miscellaneous support functions as assigned.

• Welcomes visitors in professional manner and notifies appropriate parties upon guest’s arrival; attending to their needs while in the reception area.
• Receives and screens telephone calls that come in through the main Alamo phone line. Answers routine questions or directs them to appropriate personnel. Records and relays messages.
• Provide a professional, efficient, and approachable support and service while maintaining a high level of customer service to Alamo staff and the GLO at all times.
• May accept mail from U.S. Post Service, Fed Ex and UPS, and provides to administrative staff for processing.
• Satisfactory completion of background checks and Volunteer Program vetting process.