Cause Areas


Thu Jun 01, 2017 - Fri Sep 01, 2017


730 Polk Street. 3rd FloorSan Francisco, CA 94109

embracing wellness since 1974



Shanti’s HIV Services provides practical assistance and emotional support to underserved San Franciscans living with HIV/AIDS.

Title: HIV Services Intern

Type of Internship: Unpaid

Hours per Week: 20-40

Internship Length: minimum 3 months, Beginning June 2017

Professional Development Opportunities:

  • Gain skills in peer counseling and client advocacy
  • Gain knowledge of Bay Area HIV/AIDS service providers
  • Gain experience performing client profile updates and providing information and referral
  • Gain knowledge of non-profit coordination and management, peer counseling, client psychosocial issues, and the harm reduction and active listening models

Intern Training Provided:

  • Shadow Care Navigators to gain experience with performing profile updates
  • Shadow Drop-In Service Center staff, as needed, to become familiar with and experienced in all Drop-In Center tasks and responsibilities
  • Attend required Shanti Peer Support Training* to gain skills in active listening, peer counseling and the Peer Model of Support used by Shanti staff and volunteers
  • Continued consultation with HIV Services Manager
  • The next Peer Support Volunteer Training will be taking place in June 2017:

* Friday, June 9th from 6-9:00pm

* Saturday, June 10th from 9am-6 pm

* Sunday, June 11th from 9am-6pm

* Wednesday, June 14th from 6-9:30 pm

Intern Responsibilities:

  • Work a minimum of 20 hours per week
  • Support Drop-in Center activities
  • Provide emotional support, practical assistance and advocacy for assigned clients
  • Update client’s annual verification, profile information, care plans, information and referrals
  • Become familiar with the existing network of services provided.
  • Become familiar with and provide referrals to clients for general information on food, clothing and housing resources
  • Document service to clients through progress notes, database and client hard file.
  • Participate in weekly staff meetings and in-services
  • Receive regular supervision meetings with HIV Services Manager
  • Work as part of an interdisciplinary team of caregivers
  • Participate in program outreach, training and other activities, as appropriate
  • Work with Volunteer Services as assigned
  • Performs other tasks as assigned.


  • Commitment to service as a personal value
  • Ability to make a commitment to provide service at a minimum of 20 hours per week for a minimum of 3 months
  • Completion of on-site training and required Peer Support Training
  • Demonstrate relevant training, course work, employment/volunteer experience or life experience
  • Sensitivity to and/or experience with HIV disease or other life-threatening illness, diversity, substance use, mental illness, homelessness, and marginalized populations
  • Willingness to learn about Bay Area resources
  • Strong written and verbal communication skills
  • Computer literacy, ability to enter data accurately
  • Strong interpersonal skills
  • Ability to work well independently and as part of a team
  • Ability to interact with individuals in diverse environments
  • Receptivity to feedback


To apply, please contact Adrienne Elias, HIV Services Manager at aelias@shanti.org or 415-674-4760 or visit our website at www.shanti.org


  • Data Entry
  • People Skills
  • Mental Health
  • Problem Solving
  • Verbal / Written Communication
  • Multi-Tasking

Good Match For


Requirements & Commitment

  • Must be at least 18
  • Orientation or Training
  • minimum 20 hrs/week for at least 3 months
  • attend required Peer Support Training

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