Crisis Hotline Volunteer

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Kern Behavioral Health and Recovery Services Hotline (Kern BHRS) is a program designed to provide individual and family support to consumers and potential consumers of behavioral health and recovery services. The Hotline provides crisis counseling, suicide intervention, and referrals for immediate crisis services. Kern BHRS also provides information about community-based resources and assists individuals in making contact with those resources whenever possible, including other identified human-service needs. The goal is to provide an immediate available telephone-based counseling resource to individuals in crisis. The Hotline provides services to any individual who calls and there are no eligibility requirements.

Kern BHRS is dedicated to assuring individuals receive the highest quality, most effective, and culturally appropriate combination of individualized treatment, education, and support. Individuals served are involved in all aspects of their care related to the Hotline as well as other behavioral health services, All services are provided in a manner that is responsive to each individual’s unique characteristics, needs, and abilities.

Kern BHRS will provide all of the training needed to be a competent Crisis Interventionist and prepares each Volunteer to effectively handle a variety of crisis situations.

Our Vision at Kern BHRS is "What you need when you need it"
Our Mission at Kern BHRS is: " Working together to support hope, healing and recovery"
Our Values at Kern BHRS are: " Healing, Service excellence, Community and Innovation"