University Hospitals Cleveland Medical Center

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University Hospitals Cleveland Medical Center, located in University Circle, is a 1,300-bed tertiary medical center specializing in adult/pediatric medical and surgical specialties.

University Hospitals Cleveland Medical Center houses:

• The Alfred and Norma Lerner Tower
• Samuel Mather Pavilion
• Lakeside Hospital for adult medical/surgical care
• University Hospitals Rainbow Babies & Children’s Hospital
• University Hospitals MacDonald Women’s Hospital, Ohio’s only hospital for women
• University Hospitals Seidman Cancer Center

University Hospitals Cleveland Medical Center offers many volunteer opportunities. The following are some of the areas in which we place volunteers:

Wayfinders: Are you positive, energetic, outgoing and enjoy providing directions to visitors? Volunteers within this role provide an unforgettable first impression as our guests enter the hospital. These volunteers help escort visitors to various hospital locations and provide general hospital information all while becoming familiar with all areas of the hospital campus. Schedules are flexible and are being offered seven days a week.

Welcome Center: The new Welcome Center sponsored by the Auxiliary of UH Cleveland Medical Center is located by the Lerner entrance. Volunteers will greet patients and guests, provide directions, and general hospital information. Computers are also available for guest use.

Rainbow Unit Volunteer: Rainbow Unit Volunteers are specially trained to visit and interact with pediatric patients from birth through eighteen in the activity centers at patients' bedsides. You will work with patient and families to help make their stay more enjoyable by providing companionship and age appropriate activities for them.

MacDonald Women's Hospital: Volunteers will spend time visiting with patients and providing a listening ear and also provide diversional activities such as arts and crafts, movies, scrapbooking and may assist staff with clerical needs.

Center for Emergency Medicine: CEM volunteers serve as greeters to the CEM and hosts in the waiting areas. They will provide general information about the CEM and UHCMC and assist with any non-medical needs family members and visitors may have. The CEM volunteer will notify staff of any concerns the patient or family may have to ensure that the best possible customer service is provided. The CEM volunteer will not be observing clinicians or patient procedures.

Seidman Cancer Hospital: The 375,000 square foot cancer hospital houses 120 beds and features diagnostic, inpatient and outpatient treatment, surgical and research facilities entirely devote to cancer care. Positions exist in both direct patient contact and indirect patient contact environments during weekday, daytime hours only.

Pet Pals: Pet Pal volunteers and their certified therapy dogs bring comfort and warmth to pediatric and adult patients by making short visits to their hospital rooms. This position has additional screening/program requirements. Please contact the Volunteer Services Department for an information packet.

Veterans Visiting Veterans: Have you served in the military? Would you like to visit with inpatients who are also veterans? Join the Veterans Visiting Veterans program and spend time with other military veterans during their stays at UH, delivering veterans benefits information, keepsakes and expressions of thanks. Weekdays, flexible schedule.