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Volunteers needed at local blood drives (Rock County)

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ORGANIZATION: American Red Cross - Wisconsin Region

  • 7 people are interested
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The American Red Cross - Wisconsin Region is looking for volunteers to help support blood drives around Rock County.

Key Responsibilities:

  • Greet donors, explain the donation process as necessary and assist with initial intake and hand offs through the blood donation process
  • Direct donor to next step of donation or options for future donations if deferred.
  • Model excellent customer service behaviors.
  • Ensure blood donors have relevant information and that questions are answered appropriately while creating a favorable impression of the blood donation process.
  • Learn and share the Red Cross story, including the mission, vision, and values
  • Provide customer service to donors in the Hospitality Area by ensuring that each donor is recognized for his/her contribution. Report possible adverse post-donation physical reactions to the collections staff.
  • Set up and maintain cleanliness in Reception and Hospitality Areas, and Donor Areas/Beds as requested
  • Work with collections team supervisor or charge staff to match donor’s blood type with the best product for maximum impact
  • Responsible to inform donors of current and upcoming donation promotions
  • May make reminder/cancellation calls, re-schedule donor appointments, and perform follow up activities as directed
  • Help at minimum of 1 blood drive per month - average shift is 5-6 hours

Qualifications:

  • Ability to display the utmost professionalism and communication skills using
    diplomacy and tact
  • Extremely comfortable working with people from diverse communities and
    backgrounds
  • Ability to understand technology needed for position
  • Ability to regularly commit to schedule, arrive punctually and adapt to a change driven culture
  • Training will be provided by the Red Cross


To apply, please visit: www.redcross.org/volunteer

Questions? Contact Alaina at alaina.riedel@redcross.org or 920-509-0510

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About American Red Cross - Wisconsin Region

Location:

4860 Sheboygan Avenue, Madison, WI 53705, US

Mission Statement

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.

Description

Every single day, the American Red Cross helps people in emergencies. Whether its one displaced family, thousands of disaster victims, or providing care and comfort to an ill or injured service member or veteran or support to a military family member, our vital work is made possible by people like you. It is through the time and care of ordinary people that we can do extraordinary things.

CAUSE AREAS

Community
Emergency & Safety
Health & Medicine
Community, Emergency & Safety, Health & Medicine

WHEN

We'll work with your schedule.

WHERE

Multiple locations Beloit, WI 53511

(42.50835,-89.03178)
 

SKILLS

  • Customer Service
  • People Skills
  • Basic Computer Skills
  • Multi-Tasking
  • Networking

GOOD FOR

N/A

REQUIREMENTS

  • Driver's License Needed
  • Background Check
  • Must be at least 16
  • Orientation or Training
  • Must commit to 1 shift/month. Shifts are 5-6 hours.
  • Must submit a volunteer application at redcross.org/volunteer

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