Survey Administration Volunteer
ORGANIZATION: Hennepin County Health and Human Services Department
Please visit the new page to apply.
Purpose of Role: Provide to and collect from clients, the HSPH departmental uSPEQ customer input survey (CIS). The uSPEQ CIS is a customer feedback tool that provides information about how clients perceive the services they receive from us. Training will be provided and includes guides and standard operating procedures.
Primary Responsibilities:
- Collect blank surveys, pens, clipboards, and batch forms from the 7 th floor at HSB.
- Approach clients and provide the uSPEQ survey.
- Collect and place completed surveys in the "To be Reviewed" box on the 7 th floor at HSB.
- Complete batch forms
- Request blank surveys be printed as needed.
Requirements:
- Excellent communication skills
- Customer service skills
- Ability to follow direction and attention to details
- Ability to act professionally, representing Hennepin County
Time Commitment:
- We require a 2-4 hour time block, one time per week. (Preferred day is Monday or Friday)
- We ask for a 3 month commitment to this volunteer role.
Downtown Minneapolis, at the Health Services Building: 525 Portland Avenue South, Minneapolis, MN 55415
Supervision: Quality Assurance Administrator, along with the coordinator of volunteers will supervise this role.
Benefits:
- Gain experience working in a government setting with staff
- Opportunity to build your resume and network
- Opportunity to attend trainings
- Mileage and parking reimbursements
- Upon request- reference
https://www.volgistics.com/ex/portal.dll/ap?ap=787250092
612-348-9900 or hsph.vcpp.volunteer@hennepin.us
More opportunities with Hennepin County Health and Human Services Department
1 ReviewNo additional volunteer opportunities at this time.
About Hennepin County Health and Human Services Department
Location:
1800 Chicago Ave So, And all throughout the county, Minneapolis, MN 55404, US
Mission Statement
HSPHD Mission Statement To strengthen individuals, families and communities by increasing safety and stability, promoting self-reliance and livable income, and improving the health of our communities. Volunteer and Community Partnership Program Vision StatementA community in which volunteers, donors, and community partners consistently invest their time, talents and/or resources to help individuals, families, and communities achieve and maintain self-reliance. Volunteer and Community Partnership Program Mission Statement To improve the lives of Hennepin County’s citizens by engaging volunteer, donors, and community resources to meet the identified and emerging needs of Hennepin County, HSPHD, and our communities. We Value: Working as a team Focusing on results by delivering consistent customer success Being ambitious in meeting client and community needs as they emerge Personal development of your knowledge, skills and abilities Having fun!
Description
The work of our Department tends to fall into three major areas:
- Increasing safety and stability of individuals and families through services such as child and adult protection, providing temporary emergency shelter, and more.
- Promoting self-reliance and a livable income through a mixture of federal and state programs, such as SNAP (food support), Child Support, Veterans' Service, cash assistance programs and more.
- Improving the health of the community through public health care programs, restaurant inspections, regulating emergency medical services, providing crisis response to behavioral health emergencies, immunization services, a public health clinic, and more.
CAUSE AREAS
WHEN
WHERE
Health Service Building525 Portland Ave SouthMinneapolis, MN 55415
DATE POSTED
November 20, 2018
SKILLS
- People Skills
- Administrative Support
- Customer Service
GOOD FOR
- People 55+
REQUIREMENTS
- Driver's License Needed
- Background Check
- Must be at least 18
- 1 shift: 2-4 hours on Mon or Fri