Information Technology (IT) Internship

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Waypoint Services

  • 7 people are interested
Waypoint

INTERNSHIP SUMMARY:

Put your energy and passion to use and become part of a local non-profit organization! Do you love to make a difference in the community you live in? Do you want to help an agency whose mission is to move people forward? Are you detailed-oriented, tech-savvy, and good at multi-tasking? Then this internship is perfect for you!

Under the direction of the Chief Financial Officer, the IT Intern is responsible for assisting with various technology-related tasks to ensure Waypoint’s programs run smoothly. Waypoint programs include: KidsPoint Child Care, Homeless & Housing Services, and Domestic Violence Victim Services.

TIME COMMITMENT:

Part-time with flexible hours between 8:00 a.m. to 5:00 p.m. Semester commitments are preferred, but can be adjusted to fit your schedule.

PRINICIPAL DUTIES AND RESPONSIBILITIES:

  • Maintenance of hardware, software, and other systems
  • Troubleshoot issues with equipment like printers, computers, and servers
  • Complete software updates/backups
  • Develop new desktops, servers, and applications when needed
  • Research hosting/system options
  • Maintain updated phone list for the organization
  • Perform phone system maintenance
  • Troubleshoot issues with emails
  • Send relevant IT information to staff as needed
  • Responsible for tracking hardware and software inventory\
  • On-site tech support for staff-may include traveling to other Waypoint locations
  • Assist with other IT needs as assigned

REQUIRED SKILLS:

  • Pursuing or have completed a post-secondary degree in Computer Science, Information Technology, or other related fields
  • Proficiency in Microsoft Office applications
  • Attention to detail and the ability to multi-task
  • Excellent customer service skills
  • Experience with a variety of different technologies

WHAT YOU WILL GAIN:

  • Real world experience providing tech support to an organization in the community
  • Skills to utilize in the job market

Contact Brittany Appleton, Event & Volunteer Manager at 319.731.6118 or bappleton@waypointservices.org with additional questions.

10 More opportunities with Waypoint Services

Advocacy & Human Rights Computers & Technology

WHEN

We'll work with your schedule.

WHERE

318 5th Street SECedar Rapids, IA 52401

(41.97854,-91.66248)
 

SKILLS

  • Data Entry
  • Analytics
  • Internet Research
  • IT Consulting
  • Microsoft Office Suite
  • Administrative Support

GOOD FOR

N/A

REQUIREMENTS

  • Must be at least 18

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