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Information Technology (IT) Internship

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Waypoint Services

  • 34 people are interested
Waypoint

INTERNSHIP SUMMARY:

Put your energy and passion to use and become part of a local non-profit organization! Do you love to make a difference in the community you live in? Do you want to help an agency whose mission is to move people forward? Are you detailed-oriented, tech-savvy, and good at multi-tasking? Then this internship is perfect for you!

Under the direction of the Chief Financial Officer, the IT Intern is responsible for assisting with various technology-related tasks to ensure Waypoint’s programs run smoothly. Waypoint programs include: KidsPoint Child Care, Homeless & Housing Services, and Domestic Violence Victim Services.

TIME COMMITMENT:

Part-time with flexible hours between 8:00 a.m. to 5:00 p.m. Semester commitments are preferred, but can be adjusted to fit your schedule.

PRINICIPAL DUTIES AND RESPONSIBILITIES:

  • Maintenance of hardware, software, and other systems
  • Troubleshoot issues with equipment like printers, computers, and servers
  • Complete software updates/backups
  • Develop new desktops, servers, and applications when needed
  • Research hosting/system options
  • Maintain updated phone list for the organization
  • Perform phone system maintenance
  • Troubleshoot issues with emails
  • Send relevant IT information to staff as needed
  • Responsible for tracking hardware and software inventory\
  • On-site tech support for staff-may include traveling to other Waypoint locations
  • Assist with other IT needs as assigned

REQUIRED SKILLS:

  • Pursuing or have completed a post-secondary degree in Computer Science, Information Technology, or other related fields
  • Proficiency in Microsoft Office applications
  • Attention to detail and the ability to multi-task
  • Excellent customer service skills
  • Experience with a variety of different technologies

WHAT YOU WILL GAIN:

  • Real world experience providing tech support to an organization in the community
  • Skills to utilize in the job market

Contact Brittany Appleton, Event & Volunteer Manager at 319.731.6118 or bappleton@waypointservices.org with additional questions.

11 More opportunities with Waypoint Services

About Waypoint Services

Location:

318 5th Street SE, Cedar Rapids, IA 52401, US

Mission Statement

To strengthen and empower individuals who are homeless, living in poverty, or victims of domestic violence; and give children access to gaining the essential skills vital to reaching their full potential through quality child care.

Description

Aiding individuals experiencing crisis due to homelessness, poverty, or domestic violence, Waypoint serves as a vital community resource. Throughout its 121-year history, Waypoint has dedicated itself to providing human services that meet the ever-evolving needs of area women, children, and families.

Advocacy & Human Rights
Computers & Technology

WHEN

We'll work with your schedule.

WHERE

318 5th Street SECedar Rapids, IA 52401

(41.97854,-91.66248)
 

SKILLS

  • Data Entry
  • Analytics
  • Internet Research
  • IT Consulting
  • Microsoft Office Suite
  • Administrative Support

GOOD FOR

N/A

REQUIREMENTS

  • Must be at least 18

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