Put your energy and passion to use and become part of a local non-profit organization! Do you love to make a difference in the community you live in? Do you want to help an agency whose mission is to move people forward? Are you detailed-oriented, tech-savvy, and good at multi-tasking? Then this internship is perfect for you!
Under the direction of the Chief Financial Officer, the IT Intern is responsible for assisting with various technology-related tasks to ensure Waypoint’s programs run smoothly. Waypoint programs include: KidsPoint Child Care, Homeless & Housing Services, and Domestic Violence Victim Services.
TIME COMMITMENT:
Part-time with flexible hours between 8:00 a.m. to 5:00 p.m. Semester commitments are preferred, but can be adjusted to fit your schedule.
PRINICIPAL DUTIES AND RESPONSIBILITIES:
Maintenance of hardware, software, and other systems
Troubleshoot issues with equipment like printers, computers, and servers
Complete software updates/backups
Develop new desktops, servers, and applications when needed
Research hosting/system options
Maintain updated phone list for the organization
Perform phone system maintenance
Troubleshoot issues with emails
Send relevant IT information to staff as needed
Responsible for tracking hardware and software inventory\
On-site tech support for staff-may include traveling to other Waypoint locations
Assist with other IT needs as assigned
REQUIRED SKILLS:
Pursuing or have completed a post-secondary degree in Computer Science, Information Technology, or other related fields
Proficiency in Microsoft Office applications
Attention to detail and the ability to multi-task
Excellent customer service skills
Experience with a variety of different technologies
WHAT YOU WILL GAIN:
Real world experience providing tech support to an organization in the community
Skills to utilize in the job market
Contact Brittany Appleton, Event & Volunteer Manager at 319.731.6118 or bappleton@waypointservices.org with additional questions.
To strengthen and empower individuals who are homeless, living in poverty, or victims of domestic violence; and give children access to gaining the essential skills vital to reaching their full potential through quality child care.
Description
Aiding individuals experiencing crisis due to homelessness, poverty, or domestic violence, Waypoint serves as a vital community resource. Throughout its 121-year history, Waypoint has dedicated itself to providing human services that meet the ever-evolving needs of area women, children, and families.
