Community Impact Manager

Save to Favorites

The Bay Area Tutoring Association (BATA) Community Impact Manager changes the lives of students by matching them with the perfect tutor. This is the ideal role for a well organized, thoughtful and driven person who cares about Silicon Valley children succeeding academically and in life.

This goal is accomplished by the following:

• Listening to the needs of parents and students who want academic success
• Building trust and relationships with a wide variety of parent networks, community groups, sports networks, special events, local schools, etc.
• Collaborating with BATA executive leadership, business development, marketing communications on ideas and strategies of service.
• Willingness to learn about all the different types of learners, subject matters and opportunities to make a difference.
• Believing you are the best person for this opportunity.

As a part of this particular role, the BATA Community Impact Manager Key Performance Indicators include; client relationship management and satisfaction, meticulous record keeping and timely interaction. Your success will translate into increased student self confidence, better grades and happier caregivers.

Requirements:

• Pending or completed Bachelor's Degree in Business Management, Communications, Marketing or other related field
• Interpersonal and professional writing skills for internal/external communication assignments
• Enthusiasm for solving problems and determining meaningful solutions
• Creative customer service experience
• Social media savvy
• Able to relate and develop positive relationships with students, parents, organizations and community leaders
• Public speaking/presentation skills
• Entrepreneurial spirit
• Knack for relationship building via email, social media, text, in person and via phone
• Ability to work well remotely and in a team environment
• Excellent organizational skills with the ability to handle numerous details
• Strong problem solving, decision-making, listening and creative thinking abilities
• Must be authorized to work in the US
• Familiarity with academic needs of students pre K-12 th grade (a plus)
• Roots in local community (a plus)
• Community volunteer experience (a plus)

Logistics and Training

There will be 4 hours of paid training from our Founder and VP of Client Services, which includes:

1. The opportunity and importance of tutoring.
2. Client Engagement Strategies and Tracking
3. Email and Phone call communication protocol with prospective and existing clients