Wildfires are devastating communities across California, causing more than 300,000 people to evacuate their homes and threatening many more. The Camp Fire in Northern California -- one of three blazing across the state -- is the most destructive in state history. We want to ensure that, if you are in an affected community, you find access to shelter. And if you are looking to help with disaster relief efforts, you know the most effective ways to contribute.
The IRC operates a Volunteer Income Tax Assistance (VITA) program to provide FREE tax prep services to low and moderate income families who cannot afford to pay $200+ for a tax return. We completed more than 3,200 returns last tax season and helped families receive more than $5.5 million in refunds. The IRC’s VITA program would not be able to operate without the hard work and dedication from our amazing volunteers!
Tax season at the IRC is our office’s busiest time of year and as a Tax Program Liaison you will be the crucial welcoming thread connecting our clients and our tax volunteers. Low income individuals and families come to the IRC looking for assistance in navigating their taxes and we provide free one-on-one help for these clients through certified tax preparation volunteers. In this role you will greet clients, check them in and lead them to their assigned tax prep volunteer as well as creating new appointments and following up with clients in the days and weeks after they have submitted their returns. Unlike our other tax related volunteers you do not need to be certified in tax preparation but you will receive training for this position.
Distribute outreach materials in community as needed to promote program
Greet clients and help them check-in for appointments
Support front desk volunteers by answering phones and scheduling client appointments
Follow up with clients via phone regarding incomplete or rejected returns
Additional administrative support as needed
Proficient in spoken and written English
Strong communication and customer service skills
Basic computer skills
Second language skills a plus (Spanish, Arabic, Farsi, or another refugee language)
Desire to serve low-income and refugee populations
Attend a general IRC Orientation (1 hour)
No tax preparation certification required
Times Needed:(subject to change)
Monday, Wednesday, Friday, Saturday, Sunday
Dates Needed/Minimum Commitment:
Commitment from January to April 15th
At least 3 hours per week
APPLY AT THE LINK BELOW! https://rescueglobal.secure.force.com/application/rc_volunteers__ApplicationForm_Designer?id=a3E31000000UEco#!mode=view&form=00P3100000aMKNsEAO&dev=true