Seeking a Volunteer Receptionist (Tuesdays & Thursdays)

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Specific Responsibilities:

- Answers and screens all incoming calls promptly and directs calls to appropriate/requested staff person.
- Informs consumers of CID workshops and activities.
- Provides appropriate general information about CID, when necessary.
- Monitors activities in the reception area, greets visitors, informs staff of appointments, and maintains the staff attendance board. Keeps track of updating agency materials available to consumers and visitors at front desk.
- Clerical assignments as directed.
- Maintains professional behavior at all times.

Qualifications:

- Understanding of and experience with telephone and voicemail use.
- Ability to screen calls and visitors.
- Skill in listening and ability to keep phone conversations brief.
- Excellent oral and written communication skills.
- Ability to work independently.
- Basic computer and typing skills.
- Personal experience as a person with a disability.