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Application Processor

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Animal Care Assistance Program

  • 18 people are interested
Here are just a few of the animals we've helped!

Do you want to make a difference by helping animals from home? The Animal Care Assistance Program (ACAP) is seeking volunteer Application Processors for our Veterinary Financial Assistance program.

This is a virtual / remote-work position however applicants must be in the Eastern Time Zone; Central Virginia area preferred. You can set your own hours around your schedule but we ask that you be willing to volunteer 5-15 hours per week, Monday-Friday, preferably between the hours of 9am-4pm. Great customer service and communication skills are a must!

Prior experience in the Veterinary, Animal Welfare, or similar fields is preferred, but not required. Experience with Google Workspace (Gmail, Teams, Sheets, Docs etc.) is also preferred, but not required.
If this sounds like a volunteer opportunity that you would like, please visit our website to learn more about us and to complete our Volunteer Application at volunteer-application.html

1. Screening online applications and taking applications over the phone
2. Checking and responding to the messages on the ACAP phone line
3. Scheduling veterinary appointments for approved applications
4. Following up with applicant and veterinary offices as needed


The ideal volunteer would possess strong communication skills, have a love of animals, and compassion for people in need. Must also be able to work independently, have a strong volunteer ethic, and be available to volunteer approximately 5-15 hours per week. You have flexibility with your schedule but do need to be able to make contact with veterinary offices during their normal office hours. Communication with Applicants can be done in the evenings or on the weekends.

More opportunities with Animal Care Assistance Program

No additional volunteer opportunities at this time.

About Animal Care Assistance Program


PO Box 803, Louisa, VA 23093, US

Mission Statement

To provide financial assistance to improve the health and comfort of companion animals and keep them with the people who love them; or to provide a sanctuary for those that cannot remain in their homes.


Founded in 2015 by Susan Levi, ACAP helps low income pet owners with veterinary costs to prevent unnecessary suffering of animals and/or owners surrendering their pets to shelters due to problems that may be resolved with intervention and financial assistance. Our goal is to help keep people and pets together and when that is not possible, to either help homeless pets find new homes or provide them sanctuary if deemed not adoptable due to medical or behavioral reasons.

We help cats and dogs with preventative and interventional veterinary treatment by working closely with low cost veterinary clinics. When possible, ACAP will help with emergency and end of life care to ease their suffering. We work with municipal shelters, animal control officers, private veterinarians and other non-profit organizations in our region.

Advocacy & Human Rights


We'll work with your schedule.


This is a Virtual Opportunity with no fixed address.


  • Basic Computer Skills
  • Veterinary
  • Animal Care / Handling
  • Community Outreach
  • People Skills


  • People 55+


  • Must be at least 21
  • Orientation or Training
  • 5-15 hours per week; flexibility with schedule
  • Must be located within the Eastern Time Zone, Central Virginia area preferred

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