Helpline & Drop-In Intern (Spring 2019)

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Cambridge Women's Center

  • 1 person is interested

Internship Description:

Are you passionate about social justice? Do you enjoy listening to people's stories? Are you interested in the power of community spaces? Do you enjoy being a thoughtful leader?

As a nearly entirely volunteer-staffed and supported space - volunteers are the backbone of our organization. The Cambridge Women’s Center depends on direct service volunteers and interns to staff our drop-in and helpline services 55 hours a week, Mon-Fri 10am-8pm and Saturdays 10am-3pm.

Current internship positions available for Jan 2019-May/June 2019 are for Drop-In & Helpline Interns. In addition to staffing our drop-in center and helpline, interns will additionally assist with a variety of different projects, based on skills, interests and the needs of the Center.

In order to be considered for a Spring 2019 application, you must be able to attend the mandatory training on Saturday, January 12th,from 11am-4:30pm and must be able to begin your internship the week of January 14th.

Information about a CWC Drop-In & Helpline Internship:

The Cambridge Women's Center is a unique center that caters to primarily housing insecure, marginalized, and low-income women in the Greater Boston area. We are entirely dependent on our wonderful direct service volunteers and interns to keep the center running during operating hours. A minimum of three volunteers is required to staff the center at all times. As a volunteer intern, you will: provide general staffing of the 4-story home, provide emotional support and conversation in-person and on the phone, assist community members with resource referrals and troubleshooting, perform regular walk-throughs of the house, participate in tidying and light cleaning, record data and information, and be an engaged and present advocate for our members to turn to.

As a Volunteer Intern, you will receive a 5-hour training followed by on-going evening trainings, to prepare you for serving as a volunteer staff member. Interns must commit to a minimum of 8 hours per week. You will receive training and weekly supervision by Jessye Kass, the Director of Programs, Volunteers, and House Management. Training and additional support will also be provided by Anna Plotkin-Swing, the Volunteer Manager.

Who are we looking for and what can I expect?

We are looking for people who are good listeners, take initiative, are willing to help with special projects and cleaning, and have an interest in social justice and women's empowerment.

As an intern you will likely encounter conversations on the following topics: homelessness, poverty, food insecurity, mental health issues, depression, isolation, trauma, domestic violence, rape & sexual assault, substance use, and more. It is important to understand what volunteering in the drop-in actually looks like. Some days are quiet, and you'll talk about television and gardening, and others are hectic and emotionally charged as you help women navigate systems aimed to help, but with many barriers. Just your presence alone allows us to stay open. There will be downtime and busy days, and we expect interns to be able to handle both, as well as check in with their supervisors for support.

Apply by visiting our Internship page:

Applications must be submitted via email to the Director, Jessye Kass ( jessye@cambridgewomenscenter. org) no later than Friday, November 16th.

Applications are accepted on a rolling basis, and interviews will begin the week of November 12th. (Application can be downloaded on the website) Q uestions? Email jessye@

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Community Crisis Support Homeless & Housing


Sat Jan 12, 2019 - Fri May 31, 2019


46 Pleasant StreetCambridge, MA 02139



  • Case Work / Management
  • Counseling / Mental Health
  • Crisis Counseling
  • Customer Service
  • Community Outreach
  • Advocacy




  • Must be at least 18
  • Orientation or Training
  • 8 hours weekly

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