Core Services Director

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The Core Services Director oversees clients services at our local center, and is also a member of the local board. Director will first be trained and serve as an advocate before moving into the position. Full duties include:

-Administrates Client Processing procedures: intake using Baby Store brochure, updating Client Services Record and getting client services updated in website database. -Develop and administrate shift procedure: access voicemail, process phone calls/messages, and scheduling clients. -Conducts Advocate meetings. -Executes the Volunteer procedure in conjunction with the Volunteer Coordinator (Interviews new volunteers, collects their Volunteer Brochure, ensures background checks have been processed, schedules volunteers for training/ shifts). -Maintains contact information of all volunteers at center -Coordinates the updating of client services records with services and baby dollars spent, volunteer information, resources -Coordinates Open House with local board -Trains: Advocates, Parenting Class Coordinators, PR Chairmen, Tutors, Baby Store Coordinators