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Military Resources Casework Volunteer (Training Provided)

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The American Red Cross - Southern California Region

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Help provide client services to military members, veterans, and their families. Client services include: emergency communication, information and referrals, and family follow-up.

As a Casework Volunteer you could be involved in:
* Helping provide emergency services to military members, veterans and their families.
* Providing referrals for emergency requests.
* Monitoring and managing communication messages and family follow up.
* Non-Emergency communication follow up that could include: financial assistance requests, shelter referrals, medical referral locations, loan requests, and referrals for social service organizations that support military families and Veterans.
* Maintaining a working knowledge of local resources that aid military members, their families and veterans.

Qualifications:
* Complete required online and in-person training
*Able to support Red Cross Service to the Armed Forces mission; have an awareness of and appreciation for military culture, military families, and veterans' issues.
* Demonstrated ability to treat people with respect under all circumstances and instill trust in others while upholding the values and principles of the American Red Cross.
* Good computer skills to include use of Internet search tools; Intranet; and Microsoft Office Suite, to include Outlook, word-processing, database and/or spreadsheet applications.
* Effective interviewing skills and a sound knowledge of telephone and in-person etiquette and pleasant and friendly manners respectful of human dignity.
* Able to work with culturally diverse populations.


Call, Text or Email Karla Legorreta, Recruitment Specialist at Karla.Legorreta@redcross.org (714) 380-7263

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About The American Red Cross - Southern California Region

Location:

600 Parkcenter Dr, Santa Ana, CA 92705, US

Mission Statement

to prevent and alleviate human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.

Description

to prevent and alleviate human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.

Community
Education & Literacy
Veterans & Military Families

WHEN

We'll work with your schedule.

WHERE

Multiple locations Laguna Niguel, CA 92607

(33.52603,-117.71093)
 

SKILLS

  • Community Outreach
  • Customer Service
  • Social Work

GOOD FOR

  • People 55+

REQUIREMENTS

  • Background Check
  • Orientation or Training
  • minimum 4 hours a month
  • Service to the Armed Forces Trainings, Specific Online Casework and Case Management Training

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