Operations Manager

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Position Title: Operations Manager

Reports to: Director of Operations

Type of position: Volunteer, unpaid

THIS POSITION WOULD WORK BEST FOR SOMEONE WHO DOES NOT WORK FULL TIME OR A STAY AT HOME MOM! MUST BE AVAILABLE DAILY AND HAVE THE TIME TO COMMIT. If this is you, we would love to hear from you!!

The Operations Manager will assist in daily operations that take place in the organization, reporting directly to the Director of Operations. The Operations Manager will assist in managing departments in the organization. They have to keep a close watch on all the daily tasks done by them.

The Operations Manager has to know the workings of all departments. They do not need to know everything in detail, but they have to know enough to know what is going on. This position requires a lot of experience; volunteers are usually promoted to the post after good performance and gaining experience.

We are looking for 2 Operations Managers. Departments in the organization will be split between 2 Operations Managers so not all responsibilities will be on one person.

Roles and Responsibilities:

• Manage all departments/teams
• Work closely w/ MM leadership and team managers
• Should know and understand the workings of each department
• Delegation of duties to the right volunteers
• Work with HR / Leadership team to create and implement policies and procedures
• Assist the management team in making plans for future business ventures
• Recruit volunteers
• Train new volunteers
• Gather information for monthly team meetings
• Draft meeting agendas
• Update volunteer roster/other databases
• Monitor MM email accounts/social media
• Assist teams in their daily duties as needed - i.e. schedule fb posts, cover live chat etc.
• Other duties may be assigned

Qualifications and Education Requirements:

• A master's degree in business administration is required by most companies, but we will use our discretion based on previous experience
• Years of previous working experience, responsibilities, and type of leadership role
• Should be knowledgeable using email and Google Drive
• Should be competent in using computers or mobile devices
• Must be able to work independently
• Self Starter
• MUST be available daily
• MUST be active on FB and keep in touch with all volunteers and leadership

Position will be officially offered to you after a 90 day probation period!

Preferred Skills:

• Experience in leadership/management
• Good communication

Teams:

Women of Empowerment Program
Live Chat Program
Miscarriage Matters 2 Men Program
Social Media
MM Radio
Human Resources
Marketing