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Red Cross Leadership Opportunity: Regional Volunteer Relations Team Lead
ORGANIZATION: American Red Cross - Cascades Region
Please visit the new page to apply.
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DONATE TO THIS
ORGANIZATION -
6 people are interested
As part of the Red Cross Volunteer Relations HR Team, the Regional Volunteer Relations Team Lead helps resolve Volunteer HR issues and provide resources for volunteer engagement and support.
Schedule: Variable, flexible. Can be episodic.
Key Responsibilities:
Implements corporate Red Cross Human Resources and Office of Volunteer Services policies and procedures.
Receives appropriate training on all components and practices of Volunteer Relations and serves as a resident expert and coach on volunteer relations issues.
Serves as the primary liaison to the Volunteer Services office, Regional Volunteer Services Officer and employees
Works with RVSO to ensure Staff Services, Staff Relations and Staff Advocates know how to contact appropriate Volunteer Relations worker(s)
Explain appropriate Red Cross policies and procedures as related to Volunteer Relations during Steady and Operational (Disaster) State including utilization of Regional Volunteer Services Issue Resolution Toolkit materials to all supervisors (employees and volunteer)
Provide confidential mediator support during Operational/Disaster for supervisors and supervisees as appropriate
Conduct appropriate investigation, documentation, and resolution when an issue involving a volunteer or volunteers moves from Level 1 to Level 2 or Level 3 (See Steady State and Operational State Process Flow charts in Regional Volunteer Services Issue Resolution Tool Kit)
Recommends to RVSO appropriate Training for supervisors of volunteers
In partnership with RVSO follow established process for tracking and reporting of volunteer HR issues handled within the region.
Qualifications
Conflict management/mediation/training experience
Experience with employee/staff relations, HR management
Experience delivering training material and/or facilitation
Ability to work in confidential situations
Active Listening skills
Training
Orientation to American Red Cross
American Red Cross appropriate training for this position
On the job training as needed
Development
Direct experience with volunteers in the workforce
Association with a national organization, American Red Cross
Resume building experience
Leadership Opportunity
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About American Red Cross - Cascades Region
Location:
3131 N. Vancouver Ave, Portland, OR 97227, US
Mission Statement
The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.
Description
Every single day, the American Red Cross helps people in emergencies. Whether it's one displaced family, thousands of disaster victims, or providing care and comfort to an ill or injured service member or veteran or support to a military family member, our vital work is made possible by people like you. It is through the time and care of ordinary people that we can do extraordinary things. The Red Cross workforce is made up of over 90% volunteers, meaning our mission is carried out by community members like yourself.
CAUSE AREAS
WHEN
WHERE
3131 N VancouverPortland, OR 97227
DATE POSTED
January 7, 2019
SKILLS
- Human Resources Training & Development
- Human Resources Assistance
- Administrative Support
GOOD FOR
- People 55+
REQUIREMENTS
- Background Check
- Must be at least 21
- Orientation or Training