Front Desk Reception Volunteer

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Front Desk Reception is the first stop for all visitors to the YWCA, and this volunteer will embody our mission of eliminating racism, empowering women, and promoting peace, justice, freedom, and dignity for all.

The Front Desk Reception volunteer will greet:

• Families dropping off and picking up children in our Early Learning Center, and assure them of our professionalism and care of their children.
• Clients who need to feel seen, heard, respected, and safe as we direct them to our services
• Donors giving generously to lift up women and families in our community
• Community groups who meet in our building’s conference rooms
• Government and community leaders who partner with YWCA working towards a better future for the Topeka area

This volunteer will gain or practice great administration skills taking phone calls or in person visits and directing each to the correct provider of services for them. A calm, confident, and compassionate presence is best for this position. This volunteer enables our advocates, childcare, and administrative staff to help more people in need by maintaining orderly workflow through phone and in-person contacts and setting a tone of compassionate professionalism within our clients’ first contact with the YWCA.

Masks are required for entry into building and are worn at all time. Social distancing and heightened sanitation are in place to keep our volunteers, staff, and community safe.

Shifts are a minimum of 2 hours within the hours of 9-5:30, M-F. Background check and training required.