MVFF Guest Services Check In Volunteer

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In our continual efforts to improve the experience of our filmmaker guests, we are seeking well-organized individuals to join the Guest Services team at the Guest Check In table at the Mill Valley Filmmaker Lounge. During the festival, you will be stationed at the Outdoor Art Club in Mill Valley where you will greet and welcome arriving filmmakers and other special guests. Your role will set the tone for their time with the festival.

This is a seasonal, unpaid volunteer position that will include pre-festival training in late September. During the festival, you will work a minimum of two 5-hour shifts (12-5PM) between October 4th and 13th.

Duties and Responsibilities

• Greet arriving filmmakers and provide filmmaker welcome packets
• Offer recommendations (as needed) to local restaurants and eateries
• Answer general questions about the festival and the local area
• Troubleshoot filmmaker concerns and communicate any outstanding issues to their Guest Services contact

Qualifications

• Must be 18 years of age or older
• Customer service, reception or hospitality experience is preferred
• Possess a positive, upbeat attitude!
• Knowledge and enthusiasm of Mill Valley Film Festival and the local area are a plus!
• Must be comfortable using a laptop computer
• Familiar with Gmail, GChat and/or Google Forms
• Strong organizational skills and attention to detail
• Ability to work independently and in a team environment
• Ability to troubleshoot guest concerns

Perks include:

• MVFF41 T-shirt
• Two MVFF vouchers for every completed shift
• Invitation to the pre-festival volunteer screening
• Invitation to the post-festival Volunteer Appreciation Party
• Ticket giveaways to other screenings throughout the festival
• CFI Associate Membership with 50+ completed hours

To Apply: Please send resume and letter of interest to Volunteer Manager Faridah Gbadamosi at volunteer@cafilm.org