Join the Senior Medicare Patrol and Prevent seniors from healthcare scams and fraud

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SENIOR MEDICARE PATROL (SMP) HAWAII

  • 20 people are interested
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The Senior Medicare Patrol (SMP Hawaii) is a federally-funded program under the Administration on Community Living, and has been in existence in Hawaii since 1997.

SMP depends on volunteers like yourself to carry out its mission of Protect, Detect, and Report. They share and provide education to our communities statewide on how to protect themselves and loved ones from Medicare scams, fraud, abuse, and unnoticed billing errors. Learn how to read medical statements and who to call for help

  • SMP volunteers receive training on the basics of Medicare and Medicaid, healthcare scams, errors, abuse, and fraud.
  • SMP volunteers have the satisfaction of participating in a national effort to educate and empower their own communities about health care scams, billing errors, abuse, and fraud.
  • SMP volunteers attend monthly volunteer meetings for additional training and peer support.
  • SMP volunteers are invited to an annual statewide volunteer appreciation event and receive recognition for their contributions to the SMP program

Volunteers have six different roles to choose from:

1. Distributing Information:

This role involves transporting and disseminating SMP informational material to sites and events, and may include presenting a prepared script for a small group.

2. Assisting with Administration:

This role involves such work as copying, filing, data entry, and making phone calls in support of SMP activity.

3. Staffing exhibits:

This role involves staffing information tables at events such as health fairs. Volunteer’s pass out bags of information and answer simple inquiries.

4. Making group presentations:

This role involves giving presentations on six topics to small and large groups, with the opportunity for Q & A discussion. Also, performing in a SMP drama club presentation where we perform 6 skits on red flag issues to be aware.

5. Counseling:

This role involves direct discussion with beneficiaries about their individual situation. Activity may include review of personal information such as their Medicare Summary Notices, billing statements, and other related health care documents.

6. Handling Complex issues and referrals:

This role involves in-depth interactions with beneficiaries who are reporting specific instances of health care errors, abuse, or fraud. Volunteers who serve in this role may act on behalf of the beneficiary or refer a case to the appropriate authorities.

Volunteers are an essential part of the SMP program and receive orientation and training to enable them to carry out the tasks of their respective roles.The process requires a completed application form, interview, three reference checks, and a criminal background check.

For an application packet and more information please contact: Kaipo Cullen at 808-586-7281 or, toll free 1-800-296-9422. Email:kaipolani.cullen@doh.hawaii.gov or Website:smphawaii.org

Mahalo, and we'll look foward to hearing from you soon!

More opportunities with SENIOR MEDICARE PATROL (SMP) HAWAII

No additional volunteer opportunities at this time.

About SENIOR MEDICARE PATROL (SMP) HAWAII

Location:

State of Hawaii-Executive Office On Aging, No. 1 Capital District, Honolulu, HI 96813, US

Mission Statement

The Senior Medicare Patrol is a program of the U.S. Administration on Aging and is sponsored by the State of Hawaii, Executive Office on Aging. Senior Medicare Patrol (SMP Hawaii) is a volunteer based program that educates our seniors (Kupuna), caregivers and family members statewide about healthcare errors, abuse and fraud. Senior Medicare Patrol programs, help Medicare and Medicaid beneficiaries avoid, detect, and prevent health care fraud. In doing so, they not only protect older persons, they also help preserve the integrity of the Medicare and Medicaid programs. Because this work often requires face-to-face contact to be most effective, SMPs nationwide recruit and teach nearly 4,500 volunteers every year to help in this effort.

Description

HELP US EDUCATE OUR KUPUNA AND KEEP THEM SAFE! JOIN THE TEAM AND BECOME A PART OF THE SENIOR MEDICARE PATROL (SMP) HAWAII!

You can contribute in one or more of the six standard roles are:

  • Distributing information
  • Assisting with administration
  • Staffing exhibits
  • Making group presentations
  • Counseling
  • Handling complex issues and referrals

Please call Kaipo Cullen (808-586-7281) or email (kaipolani.cullen@doh.hawaii.gov). Mahalo for your interest and we look forward to hearing from you.

WHEN

We'll work with your schedule.

WHERE

State of Hawaii-Executive Office On AgingNo. 1 Capital District250 South Hotel Street Suite 406Honolulu, HI 96813

SKILLS

  • Healthcare
  • Human Resources Recruitment
  • Human Resources Information Systems
  • Nursing
  • Case Work / Management
  • Law Enforcement

GOOD FOR

  • People 55+

REQUIREMENTS

  • Background Check
  • Must be at least 21
  • Orientation or Training
  • Schedules are flexible depending on volunteer role. Prefer a minimum 1-year committment.
  • Basic computer skills are required for some volunteer roles.

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