The Client Casework Associate plays an integral part in providing good customer service to the community members affected by a disaster. Red Cross extends aid in an equitable and impartial manner without regard to economic status, racial, religious, political, or ethnic affiliations.
Responsibilities: 1. Assist with the creation and input of disaster cases. 2. Conduct initial interview and/or follow up with clients. 3.Review cases and data entry with attention to detail. 4. Assist with client surveys. 5. Assist with other projects as assigned.
Time Commitment: Flexible
Qualifications: *Awareness, understanding of Red Cross Fundamental Principles and roles during a disaster. *Education background can be High School diploma/equivalent or higher. I*In this position it is very important to have good attention to detail and have the ability to follow directions. *Must have working computer knowledge and ability to learn new computer applications including e-mail and internet web programs. *To do this job it will take the ability: To have good people skills, good written and verbal skills, work well under stress, to be flexible to different working environments (office or field), have strong organizational skills, good listening skills, be a team player and communicate well. *Due to the nature of trust in this position: Staff in this position must be able to adhere to a high level of confidentiality.
If interested in volunteering, please contact Volunteer Recruitment Specialist, Juana Zapata at Juana.Zapata@redcross.org