The Client Casework Associate plays an integral part in providing good customer service to the community members affected by a disaster. Red Cross extends aid in an equitable and impartial manner without regard to economic status, racial, religious, political, or ethnic affiliations.
Responsibilities:
1. Assist with the creation and input of disaster cases.
2. Conduct initial interview and/or follow up with clients.
3.Review cases and data entry with attention to detail.
4. Assist with client surveys.
5. Assist with other projects as assigned.
Time Commitment: Flexible
Qualifications:
*Awareness, understanding of Red Cross Fundamental Principles and roles during a disaster.
*Education background can be High School diploma/equivalent or higher.
I*In this position it is very important to have good attention to detail and have the ability to
follow directions.
*Must have working computer knowledge and ability to learn new computer applications
including e-mail and internet web programs.
*To do this job it will take the ability: To have good people skills, good written and verbal skills, work well under stress, to be flexible to different working environments (office or field), have strong organizational skills, good listening skills, be a team player and communicate well.
*Due to the nature of trust in this position: Staff in this position must be able to adhere to a high level of confidentiality.
Please email questions to John Steinberger, the Sr. Volunteer Recruitment Specialist, at John.Steinberger2@org or (760) 220-5361.
6235 River Crest Drive, Suite A, Riverside, CA 92507, US
The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.
he American Red Cross, through its strong network of volunteers, donors and partners, is always there in times of need. We aspire to turn compassion into action so that...
...all people affected by disaster across the country and around the world receive care, shelter and hope;
...our communities are ready and prepared for disasters;
...everyone in our country has access to safe, lifesaving blood and blood products;
...all members of our armed services and their families find support and comfort whenever needed; and
...in an emergency, there are always trained individuals nearby, ready to use their Red Cross skills to save lives.
39665 Entrepreneur LanePalm Desert, CA 92211
July 27, 2023
N/A