Client Casework Associate

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American Red Cross Coachella Valley/Morongo Basin Chapter

  • 8 people are interested
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The Client Casework Associate plays an integral part in providing good customer service to the community members affected by a disaster. Red Cross extends aid in an equitable and impartial manner without regard to economic status, racial, religious, political, or ethnic affiliations.

Responsibilities:
1. Assist with the creation and input of disaster cases.
2. Conduct initial interview and/or follow up with clients.
3.Review cases and data entry with attention to detail.
4. Assist with client surveys.
5. Assist with other projects as assigned.

Time Commitment: Flexible

Qualifications:
*Awareness, understanding of Red Cross Fundamental Principles and roles during a disaster.
*Education background can be High School diploma/equivalent or higher.
I*In this position it is very important to have good attention to detail and have the ability to
follow directions.
*Must have a working computer knowledge and ability to learn new computer applications
including e-mail and internet web programs.
*To do this job it will take the ability: To have good people skills, good written and verbal skills, work well under stress, to be flexible to different working environments (office or field), have strong organizational skills, good listening skills, be a team player and communicate well.
*Due to the nature of trust in this position: Staff in this position must be able to adhere to a high level of confidentiality.

Sign-up to volunteer today at https://volunteerconnection.redcross.org/?nd=rco_opportunity_browse_list or email questions to Kori Ahola at Kori.Ahola@redcross.org or (760)574-4629

26 More opportunities with American Red Cross Coachella Valley/Morongo Basin Chapter

WHEN

We'll work with your schedule.

WHERE

39665 Entrepreneur LanePalm Desert, CA 92211

(33.75957,-116.31216)
 

SKILLS

  • Data Entry
  • Disaster Response
  • Disaster Relief Care & Shelters
  • People Skills
  • Verbal / Written Communication
  • Customer Service

GOOD FOR

N/A

REQUIREMENTS

  • Background Check
  • Must be at least 18
  • Orientation or Training
  • flexible

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