Source Of Unconditional Love (SOUL) Hospital (Dog and Owner) Volunteer

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COVID vaccination is a requirement to serve as a volunteer.

Compassionate caring individuals are needed to provide companionship to hospital patients.

Visits can be made when the time works for you, the hospital, and the patient. All visits will be made to Mercy San Juan Hospital.

You will be required to undergo a background check, and a two step TB test (at no cost to you). State mandated hospice training(on-line) is required and provided free.

General description:

• Serves as a member of the hospital team in meeting the needs of patients and families in the hospital program following a Plan of Care developed through collaboration by the hospital team, patient and caregivers. Volunteers may, along with his/her dog, provide companionship and support, as well as hospital visitation to patient/families as needed, both active patients.
• Serves under the direction/supervision of the Hospice Volunteer Services Supervisor.

Qualifications:

• Completion of volunteer training orientation through the Hospital Volunteer Program, or equivalent to be assessed and determined by the Dignity Health Hospice Volunteer Services Supervisor.
• Meets all requirements of Dignity Health Employee Health screening and clearance for duty, including but not limited to initial health appraisal, vaccinations, and annual PPD testing.
• Must have a Therapy Pet or Canine Good Citizen Certification.
• Must provide proof of liability insurance, if visiting hospital patients hospital will reimburse.
• Compliance with maintaining these requirements.
• Must commit to 100 hours of volunteer service (2 hours per week).
• Must attend 4 Volunteer Meetings per year.
• The volunteer must have highly developed dog-training and handling skills. He/she must exhibit a strong bond with his/her dog, as well as an understanding of basic animal behavior.
• Current registration with either Pet Partners (r) Therapy Animal Program, Therapy Dogs Incorporated or Canine Good Citizen Certification*

Knowledge of:

• Effective communication skills
• Role of the volunteer in hospital program

Accountabilities and Job-Related Competencies:

• Follows all Dignity Health Policies and Procedures
• Maintains confidentiality of protected health information
• Communicates effectively with patients/families
• Works as a member of the hospital team and reports urgent needs of the patient and family to the appropriate team members
• Keeps hospice Volunteer Services Supervisor informed of patient/family status as appropriate
• Ability to take direction from the hospital team
• Responds appropriately to unexpected occurrences or emergencies with patients/families
• Communicates with appropriate staff any concerns re: patient/family
• Maintains appropriate personal boundaries in the relationship with the patient, family and hospital team
• Maintains appropriate and timely documentation.
• Ability to provide respectful care to patients and families with diverse backgrounds, race, socioeconomic status, ethnicity, sexual orientation, religion, and culture
• Keeps established time commitment to the patients and notifies supervisor if unable or if time commitment changes
• Willingness to learn about different cultures
• Maintains all mandatory training and in service requirements.
• Willingly accepts patient assignments and make regular visits as arranged
• Willingness to make a one year commitment of 100 volunteer hours (2 hours per week)
• Attends a minimum of 4 hospice volunteer meetings per year
• Adheres to safety standards and practices universal precautions

ANIMALS

• All dogs must have current registration with either Pet Partners (r) Therapy Animal Program, Therapy Dogs Incorporated or Canine Good Citizen Certification.
• Be one year of age or older.
• Pass annual medical screening with their veterinarian.
• Dogs must pass behavioral screening tests conducted by SOUL evaluator.
• All dogs must be free of external and internal parasites.
• Demonstrates proficiency in basic obedience.
• All dogs must be current on all vaccinations.
• Toenails must be trimmed and filed smooth prior to each visit.
• All dogs must be bathed and thoroughly brushed within 24 hours of visit.
• Receives and wears volunteer uniform (scarf and ID badge).
• Dogs exhibiting signs of stress during visit will discontinue visit and be removed.
• Barking or boisterous behavior will not be permitted.