Youth Outreach Center Advocate

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Role Summary

Tubman’s North Star Youth Outreach Center connects youth and young adults 13-24 of all genders (and their children, if parenting) to basic needs and resources. Youth are able to receive a range of services including 1:1 advocacy, safety planning, and connections to resources provided by Tubman and partner agencies. Volunteers provide customized and comprehensive support services, including a computer lab, shower, laundry, clothing, food, creative art, recreation, and meditation spaces.

Impact & Benefits

 Make a difference in a young person’s life by recognizing their strengths and providing advocacy on their behalf

 Maintain a safe and empowering community by providing support to youth, young adults, and children who have experienced or are at risk of homelessness, violence, and trauma

 Connect youth and young adults to Tubman resources and services

Position Responsibilities

 Have knowledge of Tubman’s range of resources, services, and partnerships

 Foster trusting relationships with young people to create a safe and peaceful environment while maintaining professional boundaries and confidentiality

 Follow agency guidelines as you interact with clients to identify their needs and strengths

 Communicate and collaborate to provide coordinated services to clients

Position Qualifications

 Previous relevant experience and enjoy working with youth and young adults

 Comfort working under pressure, able to remain calm in response to difficult situations

 Strong communication and people skills, including respect for diverse backgrounds and cultures, empathy, flexibility, patience, and the ability to build on strengths

 Interest and attentiveness to fostering a culturally inclusive environment

Time Commitment & Availability

 One 4-hour shift a week for a minimum of nine months preferred

Days and times of available shifts are as follows:

 Maplewood Mall: Monday, Wednesday, Friday 11:00 am-3:00 pm and 3:00-7:00 pm, and Saturdays 1:00-4:00 pm