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CHOICES Volunteer with SWCAA

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Southwestern CT Agency on Aging

  • 18 people are interested

2020 CHOICES New Team Member Training

Southwestern Connecticut Agency on Aging

CHOICES, Connecticut’s State Health Insurance Assistance Program (SHIP), is accepting applications for our 2020 New Team Member Training sessions. CHOICES is part of a national network of SHIP agencies that offers free, confidential counseling, education and assistance to Medicare beneficiaries, their caregivers and the general public. CHOICES is administered by the Dept. of Aging and Disability Services State Unit on Aging in partnership with CT’s five Area Agencies on Aging and the Center for Medicare A dvocacy, Inc.

CHOICES New Team Member Trainings are free for volunteers and $125 for in-kind (paid) professionals. Training participants will complete an orientation session and pre-test, 5 full days of training, sign the CHOICES Memorandum of Understanding, and pass the online certification exam. Training topics include but are not limited to: Medicare Parts A, B, C and D, Medigap, eligibility, coverage, costs, coordination of benefits and transitions from other insurance, and cost assistance programs for low-income beneficiaries, including MSP, LIS and Medicaid. Training manuals will be provided.

CHOICES Team Member roles include: Counselor, Administrative Support, Open Enrollment Counselor, Outreach Counselor, and Presenter. If you would like to make a positive difference in the lives of Connecticut’s Medicare beneficiaries, contact your CHOICES Regional Coordinator. Individuals who may have a conflict of interest such as insurance agents, brokers and financial planners are unable to participate in the trainings.


Contact CHOICES Regional Coordinator Claire at 203-814-3639 for information on the application process.

Note: Approval of your application is required prior to training. Additional Info:

Due to the COVID-19 pandemic and to ensure the safety of everyone involved volunteering is being done by phone or online. All trainings are also being done online.

More opportunities with Southwestern CT Agency on Aging

No additional volunteer opportunities at this time.

About Southwestern CT Agency on Aging


1000 Lafayette Blvd., Bridgeport, CT 06604, US

Mission Statement

Providing leadership and resources to meet the needs of the rapidly growing elderly population and to maintain and imporve the quality of life and independence of older persons.


The Senior Medicare Patrol Program helps Medicare and Medicaid beneficiaries to prevent, detect, and report Health Care Fraud.

Health & Medicine


We'll work with your schedule.


This is a Virtual Opportunity, with no fixed address.


  • Data Entry
  • Community Outreach
  • Administrative Support


  • People 55+


  • Background Check
  • Must be at least 21
  • Orientation or Training
  • 2 hours per month
  • Monthly reporting

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