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CHOICES Volunteer with SWCAA

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Southwestern CT Agency on Aging

  • 22 people are interested

Make a positive difference in your community! The Southwest CT Agency on Aging is accepting volunteer applications for our CHOICES program. CHOICES, Connecticut's State Health Insurance Assistance Program (SHIP) is part of a national network of SHIP agencies that offers free, confidential counseling, education and assistance to Medicare beneficiaries, their caregivers and the general public. CHOICES is administered by the Department of Aging and Disability Services State Unit on Aging in partnership with CT's five Area Agencies on Aging and the Center for Medicare Advocacy, Inc.

The following opportunities are available:

Administrative Support
Open Enrollment Counselor
Outreach Counselor

More information on CHOICES Counselor volunteer positions:

CHOICES counselor trainings are free for volunteers and $125 for in-kind (paid) professionals. Training participants will complete an orientation session, 5 full days of training, sign the CHOICES Memorandum of Understanding, and pass the online certification exam. Training topics include but are not limited to: Medicare Parts A, B, C and D, Medigap, eligibility, coverage, costs, coordination of benefits and transitions from other insurance, and cost assistance programs for low-income beneficiaries, including MSP, LIS and Medicaid. Training manuals will be provided.

Individuals who may have a conflict of interest such as insurance agents, brokers and financial planners are unable to participate in the trainings.

Registration/application and Approval by Regional Coordinator Required to Attend Training.

Due to the COVID-19 pandemic and to ensure the safety of everyone involved, all orientation and training sessions are currently provided online.

Contact Regional Coordinator Claire Volain at cvolain@swcaa.org or 203-814-3639.

More opportunities with Southwestern CT Agency on Aging

No additional volunteer opportunities at this time.

About Southwestern CT Agency on Aging


1000 Lafayette Blvd., Bridgeport, CT 06604, US

Mission Statement

Providing leadership and resources to meet the needs of the rapidly growing elderly population and to maintain and imporve the quality of life and independence of older persons.


The Senior Medicare Patrol Program helps Medicare and Medicaid beneficiaries to prevent, detect, and report Health Care Fraud.

Health & Medicine


We'll work with your schedule.


Multiple locations Bridgeport, CT 06604



  • Data Entry
  • Community Outreach
  • Administrative Support


  • People 55+


  • Background Check
  • Must be at least 21
  • Orientation or Training
  • 2 hours per month
  • Monthly reporting

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