Clerical Workers Needed: Help Serve the Elderly!!

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Purpose: The position of Front Desk Helper serves as support to Friendship Center’s Medical Clinic, supporting the organization’s mission of helping our clients through the journey of aging with health, dignity, and respect. The Front Desk Helper represents the organization to the public who visit or contact the clinic front office.

Location: The Front Desk Helper works in the public reception area of the organization’s medical clinics.

Key Responsibilities:

Improve patient experience

Have a good work ethic

Greet people and assist as needed

Various clerical duties

Distribute and help with the mail

Answer the phone direct calls and take phone messages

Schedule appointments

Appointment remainder calls

Data Entry and Scan Documents

Make eligibility packets

Medical Records copying and scanning

Send and receive faxes

Enter data and complete required for reports

Sort and file including confidential records

Assist with various projects

Direct Supervisor: Benjamin Rodriguez

Length of Appointment: The Front Desk Helper is assigned to 4 hours every other week period of three months. More hours may be assigned at the volunteer’s request. After three months, the Front Desk Helper may be reappointed for another three months at the discretion of the supervisor. After six months, the person who is serving as Front Desk Helper may rotate to another position within the organization.

Time Commitment: One day every other week (Wednesday, Thursday or Friday) for four (4) hours (8 a.m.-12 p.m. and 1-5 p.m.), for a minimum of three months.

Qualifications: Basic knowledge of computer and data entry. Pleasant manner, patience, problem-solving ability, dependability. Able to bend, reach, stretch and lift to access files.

Support: Training for this position will be provided. In addition, the Front Desk Manager will be available for questions and assistance.

Dress Code: Business Casual or Scrubs; Comfortable foot ware, lab coat if desired.