Reception & Administrative Support Volunteer
ORGANIZATION: Canadian Red Cross
Please visit the new page to apply.
Recruiting only for candidates within proximity of work location.
The Canadian Red Cross Society, a non-profit, humanitarian organization dedicated to helping Canadians, as well as the most vulnerable throughout the world, is seeking a Reception and Administrative Support Volunteer for Kelowna Office. Reporting to the Coordinator,the Volunteer Receptionist is responsible to assist in the management of the reception area in which the primary focus is to provide switchboard and reception customer service. It is a first point of contact to the Red Cross Kelowna office for staff, volunteers, deliveries and members of the public. This position will also assist in other administrative duties as required.
Key Responsibilities
Reception Activities:
- Responds to general inquiries; provides information and directs the incoming calls to appropriate departments, programs or other agencies
- Greets and directs customers, clients, deliveries to appropriate department or program
- Graciously accepts donations to the Society in person, and issues general non-tax receipts
- Receives packages, letters, parcels etc. and signs for deliveries when necessary
Switchboard Activities:
- Operates a multi-line telephone switchboard console; answers all incoming telephone calls and routes to appropriate person or department; responds to inquiries; provides information and/or refers caller to other Red Cross offices or agencies as required
- Represents the Society in a professional manner by providing efficient management of all incoming telephone calls to the regional office
Qualifications
- Strong communication skills in English required
- Excellent interpersonal skills with demonstrated ability to deal with staff, public and clients required
- Proficiency in computer skills/Microsoft Office an asset
- Excellent telephone manner and skills required; experience operating a multi-line switchboard an asset
- Experience working with a diverse population an asset
This position requires a satisfactory Vulnerable Sector Criminal Record reference check
The Canadian Red Cross Society is an equal opportunity employer.
Time Commitment
- Commit for a minimum of six months
- 1 or more shifts (1/2 day) per week during the regular office hours from 8:30 AM to 4:30 PM
Working Conditions: The majority of the work is performed in an office environment.
Interested parties may submit their application no later than December 1, 2018 via the Canadian Red Cross application portal. Please copy and paste the following web address into a web browser: https://trr.tbe.taleo.net/trr01/ats/careers/requisition.jsp?org=CRCS&cws=56&rid=2914
Recruiting only for candidates within proximity of work location.
More opportunities with Canadian Red Cross
No additional volunteer opportunities at this time.
About Canadian Red Cross
Location:
170 Metcalfe Street, Ottawa, ON K2P 2P2, CA
Mission Statement
The Canadian Red Cross is part of the largest humanitarian network in the world, the International Red Cross and Red Crescent Movement. Our mission is to improve the lives of vulnerable people by mobilizing the power of humanity in Canada and around the world. Our network is vast, but our approach is simple. All Red Cross programs and activities are guided by the Fundamental Principles of Humanity, Impartiality, Neutrality, Independence, Voluntary service, Unity and Universality. Are you interested in making a difference? We encourage you to explore the wide variety of volunteering opportunities we have to offer, via the Canadian Red Cross website: http://www.redcross.ca/volunteer/apply-now.
Description
Emergency and Disaster Management: The Canadian Red Cross mobilizes its vast network of volunteers to assist when a disaster strikes, working in collaboration with local authorities and other agencies to address the immediate needs of those affected. The Canadian Red Cross also contributes to international disaster responses by raising funds, as well as deploying resources and trained aid workers to support the local Red Cross.
Capacity building: The Canadian Red Cross also actively helps communities prepare for and reduce the impact of disasters before they happen by working with both governments and individuals to ensure they’re ready when the time comes.
Prevention and Safety: Through first aid training and water safety programming, the Canadian Red Cross helps Canadians be better equipped to prevent and treat injuries at home and in the workplace, as well as how to be safe in and around the water.
Respect Education: The Canadian Red Cross has programs and tools to help prevent violence, harassment and bullying, and to promote healthy relationships.
Community Health Services: The Canadian Red Cross is a leader in supporting Canadians to remain living in their homes safely and with dignity through innovative and compassionate community health services. A wide range of community support services are offered by the Red Cross to provide daily supports to older adults, vulnerable people, and their caregivers.
CAUSE AREAS
WHEN
WHERE
124 Adams RdKelowna, BC V1X 7R1Canada
DATE POSTED
July 26, 2018
SKILLS
- Office Reception
- Administrative Support
- Customer Service
GOOD FOR
N/A
REQUIREMENTS
- Background Check
- Must be at least 19
- 6 months, 1 or more shifts (1/2 day) per week.