Operations Manager

Save to Favorites

We believe that every dog and cat, no matter their age, medical need, or behavioral issue, deserves a wonderful forever home. These animals need extra love - and will give it back a thousand times over. We know that if potential adopters knew about these special animals, they would welcome them into their homes.

The Operations Manager role is in charge of managing the operational oversight of Core Paws and maintaining a close working relationship with our Board President and Volunteer Manager. The Operations Manager role oversees our various teams and projects to ensure they are on task and moving forward. This role’s main focus is business strategy and moving our strategic goals to successful completion. The initial term for Operations Manager is two years, then a re-vote by the Board of Directors is required.

The Operations Manager role is a trusted advisor to the Board President and the main liaison between the daily operations of Core Paws and the Board of Directors.

SKILLS REQUIRED

General business experience (business degree preferred)

Staff or team management experience (required)

Outstanding communication and people skills, ability to communicate diplomatically in challenging situations

Operational/Program management skills (required)

Highly organized (required)

Great listener, ability to seek input from others and collaborate

Compassionate, ability to understand others perspectives and resolve any issues peacefully

Comfortable delegating tasks

General understanding of technology

Ability to strategize and see big picture

REQUIREMENTS TO ACCEPTING POSITION

• Respect the work, skills and attributes of the Board of Directors and Volunteer Manager
• Believe in the Core Paws mission
• Dedicate the time needed to excel in this position (ie: making time in a busy schedule)
• Maintain organizational awareness of all Core Paws ongoing projects (ie: must have organizational skills)
• Willingness to meet virtually or in-person with Board President and Volunteer Manager (most likely a monthly check-in)
• Participate in our monthly Board Meetings
• Appreciate the successes of Core Paws staff/volunteers
• Organizational awareness and high level view of various projects, strategic goals, and teams to further our mission.

RESPONSIBILITIES AND EXPECTATIONS

• Read through and understand Core Paws Articles of Incorporation, ByLaws, rules, and policies
• Monitoring Core Paws email address 3x per week (minimum)
• Monitoring performance of Team Managers and various teams/projects
• Partnering with Volunteer Manager to monitor volunteers and their various projects/tasks
• Periodically consulting with Board Directors on their roles and helping them assess organizational performance
• Helping to create and maintain accountability for various teams
• Helping manage and track yearly goals and projects across Core Paws
• Provide guidance to teams that are struggling to make progress on projects/tasks
• Help resolve day-to-day conflicts/crisis’
• Meeting with important stakeholders, key advisors and more when Board President is unable to do so or would like the Operations Manager to participate
• Training Required: Review financial information with Treasurer, yearly filings required with Secretary, and fundraising program with Fundraising Manager
• Training Required: Meet with Volunteer Manager on processes of current teams, recruiting strategy and ongoing engagement goals

BENEFITS

• Use your professional experience to help find loving homes for senior and special needs animals across the entire nation
• Gain invaluable professional experience leading the operations of a successful non-profit
• Network and join a wonderful team of animal-loving professionals, all with a range of valued skills and abilities
• Deeply gratifying work you can do from home and on your own schedule