Victim Advocate

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Position Summary

The Victim Advocate is responsible for providing crisis intervention and advocacy to primary and secondary victims of sexual violence on the 24/7 Rape Crisis Hotline. The Victim Advocate responds effectively to callers on the rape crisis hotline, utilizing active listening skills, problem solving techniques, and appropriate telephone counseling techniques.

Minimum Job Qualifications

• High School diploma or equivalent
• Nonsmoker
• Certification as a sexual violence victim advocate by the Florida Council Against Sexual Violence (FCASV) must be obtained before beginning volunteering
• Good oral and written communication skills
• Ability to work within the guidelines established in the policies and procedures of the agency and assigned program division
• Ability to work cooperatively and collaboratively with multidisciplinary staff and demonstrate the ability to maintain an independent work schedule
• Ability to effectively relate to a variety of individuals, including persons living with a mental illness and/or substance abuse use disorder, persons with developmental disabilities, family members of persons served, and co-workers
• Ability to problem solve and advocate of persons served
• Ability to assist in maintaining a therapeutic and safe environment
• Will be required to complete in-service training