Internship: Center Coordinator for SOLS Health

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Job Overview

The Center Coordinator will provide support to the Center Manager by performing a broad range of clerical and executive assistant duties. The Coordinator will also work collaboratively with parents, staff, Mental Health professionals, and the larger community in the delivery of mental health services to the children, parents and staff. An ability to work with a minimum of supervision and as an effective member of a team will be beneficial for this position.

• Current active member or licensed from professional regulatory bodies such as but not limited to American Psychological Association (APA), British Psychological Society (BPS), Australian Psychology Society (APS), Malaysian Society of Clinical Psychology (MSCP), Board of Counsellor Malaysia, Association of Marriage and Family Therapy Malaysia (AMFTM), Malaysian Association of Social Workers (MASW), National Association of Social Worker (NASW), etc.;
• Meticulous, conscientious, systematic, achievement-oriented, good interpersonal skills;
• Must have effective communication skills, both oral and written, strong organizational, planning & follow-up skills, and problem-solving and time management skills;
• Knowledge and demonstrated ability of office management skills, familiarity with Microsoft/Windows interface i.e. MS Word and Google interface i.e. Google Doc, Google Drive skills;
• Leadership experience;
• Financial and Marketing background with interest in Psychology.

Administration

• Coordinates activities by scheduling clinical appointments and meetings;
• Develops and submits budgets, monitors and authorizes expenditures for the program or services;
• Responsible for the budget within the SOLS Health program;
• Participates in administrative staff conferences, work-shops, meetings and committees;
• Ensures the maintenance of required program records and follows the SOLS Health filing procedure;
• Assists Centre Manager to keep track of staff claims, petty cash and the purchase of basic equipment and materials;
• Maintains records, filing system, prepares reports, and composes correspondence relative to the work;
• Ensures that priorities are set and adhered to for the purchase and use of materials and equipment making recommendations for expenditure not within this control, based on assessment of priorities;
• Active participation in internal and external continuing professional development (CPD) training and development programs.

Communication

• Works closely with the interdisciplinary team to ensure the smooth operation and coordination of the behavioral and mental health programs with the service needs of a facility;
• Coordinates services with other clinical services, including clinical, social and placement programs, and ensures meetings are scheduled and held accordingly;
• Participates in team meetings and collaborates with the team to strengthen and maintain quality service provision;
• Reports to Center Manager or Clinical Director and senior staff any identified service / clinical risks and achievements/ strengths.

Monitoring & Analysis

• Identify any potential areas/events/situations that may have an adverse impact on financial expenditure for the service. This will include taking appropriate action to eliminate or minimize such adverse impact and informing the Centre Manager & Clinical Director at the earliest possible opportunity;
• Analysis of financial and marketing;
• Financial reporting, including recording impact analysis and development of marketing plan;
• Ensure organizational and service policy, processes and guidelines are in compliance with organization goals and standards;
• Contribute proactively to resolution and management of risk;
• Provide assistance and coordination of response in the event of an urgent clinical need arising within the interdisciplinary caseloads or scheduling conflicts.