Client Intake/Referral Volunteer

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Do you have a passion for giving back and helping others in need?

The St. Vincent de Paul Society is seeking caring individuals to work in our downtown Cleveland central office to coordinate incoming calls for emergency help. As a client intake/referral volunteer, you will manage incoming phone requests for assistance and direct individuals to the nearest St. Vincent de Paul Society group or other resources for help.

The position includes retrieving and returning phone messages, recording requests for help and actions taken in a master Excel spreadsheet, and entering information in the organization's client management database. No prior knowledge of this database is required, as you will be trained by a staff member.

Hours are flexible (during normal business hours, Monday-Friday between 8:30AM and 4:30PM).

Parking will be paid by the St. Vincent de Paul Society.

If you'd like to make a difference in the lives of others while working with a friendly staff in a welcoming environment, please contact Anelize Nader, SVDP Program Director at 216-696-6525 x. 3560 or email at anader@svdpcle.org.

For more information about the St. Vincent de Paul Society, please visit our website at www.svdpcle.org.