Patti Robinson Kauffman First Connection Volunteer Coordinator

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Position Summary: Responsible for implementing the Patti Robinson Kauffman First Connection Program which includes direct contact with patients and caregivers, volunteer management, database logging and follow-up.

• Call and/or emails patients and caregivers who have inquired about a First Connection match and gather personal information about patient/caregiver
• "Match" patient/caregiver with an appropriate First Connection volunteer through Salesforce
• Provide volunteer and patient/caregiver follow-up to ensure match was appropriate and successful
• Log patient/caregiver comments as well as volunteer comments and "close out" match within database

Time commitment: 6 hours per week or mutually agreed upon time. Flexible schedule. One year commitment desired.

Location: Remote, must have access to computer, internet, email and phone.

Benefits: This important program for patients, caregivers and family members provides a positive experience in their cancer journey; an experience you get to be a part of. First Connection requestors are often fearful of the unknown and feeling as though no one understands their experience. This is an opportunity to be an important part of their cancer journey and provide much-needed support and resources.

Desired Skills:

• Strong interpersonal skills and professional demeanor
• Strong verbal and written skills
• Comfortable working with Microsoft Word and Excel, and willingness to learn new software
• Detail-oriented and organized
• Salesforce knowledge a plus