Front Office Volunteer

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VOLUNTEER JOB DESCRIPTION

Position: Revenue Cycle Management Volunteer (Front Desk)

Date: May 09, 2017

Supervisor: Practice Administrator

Time Commitment: 6 mos. or more; 10-15 hours a week

DUTIES: Under the direction of the Practice Administrator and within the limitations of agency policy, the incumbent shall execute the following duties:

General:

• Answer incoming calls and route calls
• Respond to questions and requests for information
• Proficiency in MS Office with expertise in Microsoft Word and Excel
• Assume other receptionist duties when
• Assist with checking clients in for appointments

Specific duties include:

• Assist in passing out checks for Rep. Payee clients and obtaining signatures.
• Assist in the Administration of training programs.
• Performs related work when required.

QUALIFICATIONS:

• Incumbent must have good inter-personal skills.
• Must be organized
• Must have some knowledge of office administration practices.
• Must have some computer skills (i.e. Microsoft word, excel, etc.)
• Must be detail oriented.
• Must possess good oral and written communication skills.

For Information contact Courtney Anderson Volunteer Coordinator 757-965-8658 ext. 181

Reviewed By:

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RCM Volunteer

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(Print Name)

Practice Administrator/ Date

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