The 2018 hurricane season has been extraordinarily active in parts of the U.S., with Hurricane Florence currently impacting millions in the Carolinas. As this natural disaster unfolds, the staff here at VolunteerMatch is doing its part to ensure that, if you are in an affected community, you are prepared and safe. And if you are looking to help with disaster relief efforts, you know about the most effective ways to contribute.
Summary: Volunteer Office Assistants may perform a variety of tasks depending on project deadlines in the Meals at Home office. The primary responsibility of the Office Assistant is to provide client and volunteer support over the phone. Additional duties include making follow up calls, data entry, preparing mailings, filing, and other administrative tasks as assigned by the Volunteer Coordinator, Program Coordinator and Executive Director. The Office Volunteer may occasionally fill in for a Meal Delivery Volunteer as needed.
Essential Duties and Responsibilities
Develop knowledge of Meals at Home’s programs and resources.
Represent Meals at Home and support the mission through quality customer service.
Demonstrate problem solving and critical thinking in a high-volume call setting.
Respect and maintain confidentiality of Meals at Home volunteers, partners, and donors.
Computer skills are desired, but not necessary.
Be courteous and personable when dealing with the public.
Be self-directed, willing to take initiative, and detail-oriented.
Must present a professional appearance and a friendly manner.
3 - 4 hours per week, 1 day per week.
**We are especially in need of volunteers who are available on Mondays or Fridays**
About Meals at Home Meals at Home fosters health and contributes to individual well-being and independence by delivering nutritious meals, medically prescribed diets, and providing other supportive services to the homebound, elderly, disabled, and others temporarily unable to care for their nutritional needs.