- Serves as a member of the hospice team in meeting the needs of patients and families in the hospice program following a Plan of Care developed through collaboration by the hospice team, patient and caregivers. Volunteers may, along with his/her dog, provide companionship and support, as well as hospital visitation to Hospice patient/families as needed, both active patients, as well as families in bereavement
- Serves under the direction/supervision of the Hospice Volunteer Services Supervisor.
- Completion of 14 hours of volunteer training through the Hospice Teaching Transitions, End-of-Life Specialist certification, or equivalent to be assessed and determined by the Dignity Health Hospice Volunteer Services Supervisor.
- Meets all requirements of Dignity Health Employee Health screening and clearance for duty, including but not limited to initial health appraisal, vaccinations, and annual PPD testing.
- Must have a Therapy Pet.
- Compliance with maintaining these requirements.
- Current California Drivers License or ID.
- Proof of auto insurance.
- Availability of operating motor vehicle.
- Must commit to 100 hours of volunteer service (2 hours per week).
- Must attend 4 Volunteer Meetings per year.
- Current CPR certification recommended but not required.
- The volunteer must have highly developed dog-training and handling skills. He/she must exhibit a strong bond with his/her dog, as well as an understanding of basic animal behavior.
- Current registration with either Pet Partners (r) Therapy Animal Program, Therapy Dogs Incorporated or Canine Good Citizen Certification*
- Hospice care and philosophy
- Principles of death and dying
- Effective communication skills
- Role of the volunteer in hospice program
- Principles of grief and bereavement
Accountabilities and Job-Related Competencies:
- Follows all Dignity Health Policies and Procedures
- Maintains confidentiality of protected health information
- Communicates effectively with terminally ill patients/families
- Works as a member of the hospice team and reports urgent needs of the patient and family to the appropriate team members
- Keeps hospice Volunteer Services Supervisor informed of patient/family status as appropriate
- Ability to take direction from the hospice team
- Responds appropriately to unexpected occurrences or emergencies with patients/families
- Communicates with appropriate staff any concerns re: patient/family
- Maintains appropriate personal boundaries in the relationship with the patient, family and hospice team
- Maintains appropriate and timely documentation.
- Ability to provide respectful care to patients and families with diverse backgrounds, race, socioeconomic status, ethnicity, sexual orientation, religion, and culture
- Keeps established time commitment to the patients and notifies supervisor if unable or if time commitment changes
- Willingness to learn about different cultures
- Maintains all mandatory training and in service requirements.
- Willingly accepts patient assignments and make regular visits as arranged
- Willingness to make a one year commitment
- Attends a minimum of 4 hospice volunteer meetings per year
- Adheres to safety standards and practices universal precautions
- All dogs must have current registration with either Pet Partners (r) Therapy Animal Program, Therapy Dogs Incorporated or Canine Good Citizen Certification.
- Be one year of age or older.
- Pass annual medical screening with their veterinarian.
- Dogs must pass behavioral screening tests conducted by SOUL evaluator.
- All dogs must be free of external and internal parasites.
- Demonstrates proficiency in basic obedience.
- All dogs must be current on all vaccinations.
- Toenails must be trimmed and filed smooth prior to each visit.
- All dogs must be bathed and thoroughly brushed within 24 hours of visit.
- Receives and wears volunteer uniform (scarf and ID badge).
- Dogs exhibiting signs of stress during visit will discontinue visit and be removed.
- Barking or boisterous behavior will not be permitted.
- Hospice Care
- Animal Care / Handling
- Animal Therapy
Good Match For
Requirements & Commitment
- Driver's License Needed
- Background Check
- Must be at least 18
- Orientation or Training
- 4 hours per week
- Completion of Hospice Teaching Transitions Training