Patient Support Volunteer

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Dignity Health

  • 18 people are interested

General description:

  • Serves as a member of the hospice team in meeting the needs of patients and families in the hospice program following a Plan of Care developed through collaboration by the hospice team, patient and caregivers. Volunteer services may include supportive patient/family care, clerical duties, or bereavement support.
  • Serves under the direction/supervision of the Hospice Volunteer Services Supervisor.
  • Hours are flexible as it depends on patients' need.


  • Completion of 8 hours of State mandated volunteer training through Hospice Relias Volunteer Training, End-of-Life Specialist certification or equivalent to be assessed and determined by the Dignity Health Hospice Volunteer Services Supervisor.
  • Meeting all requirements of Dignity Health Employee Health screening and clearance for duty, including but not limited to initial health appraisal, vaccinations, and annual PPD testing.
  • Compliance with maintaining these requirements.
  • Current California Drivers License or ID
  • Proof of auto insurance
  • Availability of operating motor vehicle
  • Current CPR certification recommended but not required

Knowledge of:

  • Hospice care and philosophy
  • Principles of death and dying
  • Effective communication skills
  • Role of the volunteer in hospice program
  • Principles of grief and bereavement

Accountabilities and Job-Related Competencies:

  • Follows all Dignity Health Policies and Procedures
  • Maintains confidentiality of protected health information
  • Communicates effectively with terminally ill patients/families
  • Works as a member of the hospice team and reports urgent needs of the patient and family to the appropriate team members.
  • Keeps hospice volunteer services supervisor informed of patient/family status as appropriate
  • Able to take direction from the hospice team
  • Responds appropriately to unexpected occurrences or emergencies with patients/families
  • Communicates with appropriate staff any concerns re: patient/family
  • Maintains appropriate personal boundaries in the relationship with the patient, family and hospice team
  • Maintain appropriate and timely documentation
  • Ability to provide respectful care to patients and families with diverse backgrounds, race, socioeconomic status, ethnicity, sexual orientation, religion, and culture
  • Keeps established time commitment to the patients and notifies supervisor if unable or if time commitment changes
  • Willingness to learn about different cultures
  • As appropriate, provides companionship, support, and respite care to terminally ill patients and their families
  • Maintain all mandatory training and in service requirements
  • Willingness to make a one year commitment of one hundred volunteer hours (2 hours per week)
  • Attend a minimum of 3 hospice volunteer meetings per year
  • Adheres to safety standards and practices universal precautions

6 More opportunities with Dignity Health


We'll work with your schedule.


9912 Business Park Dr. STE. 100Sacramento, CA 95827



  • Hospice Care
  • Bereavement Support




  • Driver's License Needed
  • Background Check
  • Must be at least 18
  • Orientation or Training
  • 2 hours per week
  • Hospice training through Teaching Transitions

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