Fan Experience Coordinator

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Crossing the finish line. Scoring a point. Sticking your landing. Celebrating with the team. Special Olympics Southern California (SOSC) is dedicated to moments such as these, because it is through these moments - and all the moments that lead up to them - that our athletes find strength, success, confidence, and joy. Fans make joy happen. For athletes who do not have family or a support system, Fans are the ones that help cheer them on to the finish line. Fans receive and give more high fives than we can count. Our Fan Experience Coordinators make sure that fans have the tools and energy needed to cheer on the athletes. We cannot do it alone. But, together, we can all experience one of the greatest moments in sports. So, step onto the podium with us and take your place on the team.

KEY RESPONSIBILITIES

• Manage online volunteer registration for Fan in the Stands and Fan Experience Tours
  • Create spreadsheet with volunteer information, shifts, and roles
• Send confirmation emails and details to volunteers one week prior to championship
• Review and update script for tours given by Global Messengers (during Summer & Fall Games only)
• Lead volunteers at the Fan Experience Booth
  • Train and orient volunteers prior to their shift
• Design the Fan Experience Booth and energize fans to give the most cheer

TRAINING & SUPPORT

• Ongoing support from SOSC Fan Experience Manager
• Receive training on registration system and access to SOSC email account

COMMITMENT

• The bulk of this work is done 2 months prior to each Championship (Summer Games, Fall Games, and Floor Hockey Championship). Ideally, the Fan Experience Coordinator can lead us for each Championship; however, he/she can get a feel for it after the first Championship.
  • Summer Games - 2 nd weekend in June (Saturday & Sunday)
  • Fall Games - 2 nd weekend in November (Saturday & Sunday)
  • Floor Hockey Championship - March (Sunday only)
• Commitment for each Championship:
  • 2 months prior, collecting volunteer registration and tracking on spreadsheet. 1 week prior, send email confirmations to registered volunteers. Manage booth ­ both days (Saturday & Sunday) of Games (Hockey is only a one day championship)

QUALIFICATIONS, SKILLS & REQUIREMENTS

• Ability to effectively manage volunteers
• Experience in event management is a plus
• Excellent written and verbal communication
• Ability to set up a creative Fan Experience Booth that welcomes high energy and joy
• Have valid California driver’s license and meet minimum California vehicle insurance requirements

BENEFITS

• Direct impact on the SOSC athletes!
• Building a strong team to work together to achieve our vision of acceptance, inclusion, and well-being for people with intellectual disabilities through sports
• Gaining management and programmatic experience