Shelter Volunteer

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YWCA South Hampton Roads

  • 60 people are interested
YWCA is On A Mission

Function of the shelter: YWCA emergency shelter is a confidential location for survivors of domestic violence, sexual assault, stalking, and human trafficking. It is a 30-day shelter where women and children can stay and work on getting back on their feet independently. In addition to an emergency shelter, we assist with counseling, housing/self-sufficiency, victim advocacy, support group, and other services for clients to utilize. There is staff within the shelter 24 hours, seven days a week to ensure safety and to help with any concerns that may arise with residents.

Reports to: Shelter Services Manager

Primary function: To assist Resident Services staff with addressing current shelter guest needs, maintaining shelter facilities, organizing donations, and completing current shelter projects.


  • Effectively educate clients on YWCA services and community services
  • Complete daily client check ins and unit checks
  • Address client needs by providing them with resources, referrals, and basic need items
  • Work as a team with all Resident Services staff to ensure shelter clients are receiving proper care and resources
  • Complete administrative tasks pertaining to shelter resources
  • Effectively communicate with clients in a victim friendly manner
  • Assist with maintaining shelter areas
  • Assist with turn-over of shelter units
  • Organize and properly store donations received
  • Assist with current shelter projects

Program Requirements:

  • Completion of YWCA Onboarding (6 hours) and YWCA Advanced Training (21 hours) prior to start date.
  • Pass a background check.
  • Volunteers must commit to working at the YWCA at least for the equivalent of one semester (3 months) with a minimum commitment of 8-hours per week
  • Reliable transportation.
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3 More opportunities with YWCA South Hampton Roads

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Crisis Support Homeless & Housing Women


We'll work with your schedule.


YWCA of South Hampton Roads500 E Plume StSte 700Norfolk, VA 23510



  • People Skills
  • Relationship Building
  • Crisis Counseling
  • Verbal / Written Communication
  • Multi-Tasking
  • Advocacy




  • Driver's License Needed
  • Background Check
  • Must be at least 18
  • Orientation or Training
  • Onboarding, Advanced Training, shelter-specific training as appropriate

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