Function of the shelter: YWCA emergency shelter is a confidential location for survivors of domestic violence, sexual assault, stalking, and human trafficking. It is a 30-day shelter where women and children can stay and work on getting back on their feet independently. In addition to an emergency shelter, we assist with counseling, housing/self-sufficiency, victim advocacy, support group, and other services for clients to utilize. There is staff within the shelter 24 hours, seven days a week to ensure safety and to help with any concerns that may arise with residents.

Reports to: Shelter Services Manager

Primary function: To assist Resident Services staff with addressing current shelter guest needs, maintaining shelter facilities, organizing donations, and completing current shelter projects.

Responsibilities:

• Effectively educate clients on YWCA services and community services
• Complete daily client check ins and unit checks
• Address client needs by providing them with resources, referrals, and basic need items
• Work as a team with all Resident Services staff to ensure shelter clients are receiving proper care and resources
• Complete administrative tasks pertaining to shelter resources
• Effectively communicate with clients in a victim friendly manner
• Assist with maintaining shelter areas
• Assist with turn-over of shelter units
• Organize and properly store donations received
• Assist with current shelter projects

Program Requirements:

• Completion of YWCA Onboarding (6 hours) and YWCA Advanced Training (21 hours) prior to start date.
• Pass a background check.
• Volunteers must commit to working at the YWCA at least for the equivalent of one semester (3 months) with a minimum commitment of 8-hours per week
• Reliable transportation.