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Shelter Volunteer

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YWCA South Hampton Roads

  • 112 people are interested
YWCA is On A Mission

Function of the shelter: YWCA emergency shelter is a confidential location for survivors of domestic violence, sexual assault, stalking, and human trafficking. It is a 30-day shelter where women and children can stay and work on getting back on their feet independently. In addition to an emergency shelter, we assist with counseling, housing/self-sufficiency, victim advocacy, support group, and other services for clients to utilize. There is staff within the shelter 24 hours, seven days a week to ensure safety and to help with any concerns that may arise with residents.

Reports to: Shelter Services Manager

Primary function: To assist Resident Services staff with addressing current shelter guest needs, maintaining shelter facilities, organizing donations, and completing current shelter projects.


  • Effectively educate clients on YWCA services and community services
  • Complete daily client check ins and unit checks
  • Address client needs by providing them with resources, referrals, and basic need items
  • Work as a team with all Resident Services staff to ensure shelter clients are receiving proper care and resources
  • Complete administrative tasks pertaining to shelter resources
  • Effectively communicate with clients in a victim friendly manner
  • Assist with maintaining shelter areas
  • Assist with turn-over of shelter units
  • Organize and properly store donations received
  • Assist with current shelter projects

Program Requirements:

  • Completion of YWCA Onboarding (6 hours) and YWCA Advanced Training (21 hours) prior to start date.
  • Pass a background check.
  • Volunteers must commit to working at the YWCA at least for the equivalent of one semester (3 months) with a minimum commitment of 8-hours per week
  • Reliable transportation.
Apply at www.ywca-shr.org/intern

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About YWCA South Hampton Roads


500 E Plume St, Ste 700, Norfolk, VA 23510, US

Mission Statement

MISSION: The YWCA is dedicated to eliminating racism, empowering women, and promoting peace, justice, freedom and dignity for all. VISION: The YWCA South Hampton Roads is a source of strength, courage, and empowerment for women and families facing crisis. Our programs provide quality services responding to: the critical needs of survivors of sexual violence and domestic violence, the need for quality and affordable childcare, and opportunities to work collaboratively to eliminate racism in the community.


The YWCA of South Hampton Roads' crisis services works with survivors of domestic violence, sexual assault, stalking, and human trafficking. For more information on our programs, services, and annual events, please visit www.ywca-shr.org.

Crisis Support
Homeless & Housing


We'll work with your schedule.


YWCA of South Hampton Roads500 E Plume StSte 700Norfolk, VA 23510



  • People Skills
  • Relationship Building
  • Crisis Counseling
  • Verbal / Written Communication
  • Multi-Tasking
  • Advocacy




  • Driver's License Needed
  • Background Check
  • Must be at least 18
  • Orientation or Training
  • Onboarding, Advanced Training, shelter-specific training as appropriate

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