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Function of the shelter: YWCA emergency shelter is a confidential location for survivors of domestic violence, sexual assault, stalking, and human trafficking. It is a 30-day shelter where women and children can stay and work on getting back on their feet independently. In addition to an emergency shelter, we assist with counseling, housing/self-sufficiency, victim advocacy, support group, and other services for clients to utilize. There is staff within the shelter 24 hours, seven days a week to ensure safety and to help with any concerns that may arise with residents.
Reports to: Shelter Services Manager
Primary function: To assist Resident Services staff with addressing current shelter guest needs, maintaining shelter facilities, organizing donations, and completing current shelter projects.
Effectively educate clients on YWCA services and community services
Complete daily client check ins and unit checks
Address client needs by providing them with resources, referrals, and basic need items
Work as a team with all Resident Services staff to ensure shelter clients are receiving proper care and resources
Complete administrative tasks pertaining to shelter resources
Effectively communicate with clients in a victim friendly manner
Assist with maintaining shelter areas
Assist with turn-over of shelter units
Organize and properly store donations received
Assist with current shelter projects
Completion of YWCA Onboarding (6 hours) and YWCA Advanced Training (21 hours) prior to start date.
Pass a background check.
Volunteers must commit to working at the YWCA at least for the equivalent of one semester (3 months) with a minimum commitment of 8-hours per week
MISSION: The YWCA is dedicated to eliminating racism, empowering women, and promoting peace, justice, freedom and dignity for all. VISION: The YWCA South Hampton Roads is a source of strength, courage, and empowerment for women and families facing crisis. Our programs provide quality services responding to: the critical needs of survivors of sexual violence and domestic violence, the need for quality and affordable childcare, and opportunities to work collaboratively to eliminate racism in the community.
The YWCA of South Hampton Roads' crisis services works with survivors of domestic violence, sexual assault, stalking, and human trafficking. For more information on our programs, services, and annual events, please visit www.ywca-shr.org.
Homeless & Housing
We'll work with your schedule.
YWCA of South Hampton Roads500 E Plume StSte 700Norfolk, VA23510
March 15, 2021
Verbal / Written Communication
Driver's License Needed
Must be at least 18
Orientation or Training
Onboarding, Advanced Training, shelter-specific training as appropriate