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  • 34 people are interested

Become a CONTACT Helpline Volunteer Phone Specialist!

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  • 34 people are interested
CONTACT Helpline logo

CONTACT Helpline has provided 24-hour information, and referral services to Cumberland, Dauphin, and Perry Counties, as well as listening to all over the world since 1970. Our telephone volunteers respond to a wide range of needs: family problems, substance abuse, mental health issues, housing, emergency services, health problems and more. No matter what, CONTACT is there to help.

You can make a difference, one call at a time, by becoming a CONTACT volunteer. The training program is designed to help you learn the art of "active listening" and includes topics such as drug and alcohol issues, crisis intervention, community resources, problem solving and mental health issues. Training includes 35 hours of virtual classroom training (over a 6 week period) followed by 20 hours of apprenticeship training. Our extensive training is an excellent continued learning opportunity for anyone interested in strengthening their interpersonal communication skills.

The classroom part of training will have a tentative schedule, depending on participant availability.

For more information about training, or to register, call CONTACT Helpline at 717-652-4987 or email

More opportunities with CONTACT Helpline

No additional volunteer opportunities at this time.

About CONTACT Helpline


P.O. Box 90035, Harrisburg, PA 17109, US

Mission Statement

Our mission is to provide 24 hour listening, information and referral services using highly trained volunteers.


Highly trained volunteers answer almost 20,000 calls each year from those in need. Since beginning 47 years ago, CONTACT Helpline has provided information, referral, and active listening with a non-judgmental, objective perspective to over 643,000 callers in Dauphin, Cumberland, Perry, Franklin and Adams counties, 24 hours per day, 7 days a week. CONTACT Helpline's database includes over 14,000 human and social service listings.


Emergency & Safety
Homeless & Housing
Community, Emergency & Safety, Homeless & Housing


We'll work with your schedule.


900 S. Arlington Ave.Harrisburg, PA 17109


  • People Skills
  • Problem Solving
  • Verbal / Written Communication
  • Critical Thinking
  • Multi-Tasking
  • Basic Computer Skills




  • Background Check
  • Must be at least 18
  • Orientation or Training
  • You are able to volunteer a many hours a month as you'd like on the phones. We ask that volunteers commit to at least one year of volunteering with us after completing training.
  • A desire for helping people in your community!

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