Volunteer Emergency Homelessness Services Assistant

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HEART OF FLORIDA UNITED WAY

POSITION DESCRIPTION

TITLE: EHS Assistant

REPORTS TO: Senior Manager, Case Management Supervision

DEPARTMENT: Community Investment

FLSA: Intern / Volunteer; Unpaid Position

POSITION OBJECTIVE:

Work under the general director of the Senior Manager of Case Management Supervision to provide various administrative and computer-system tasks related to successful coordination of EHS funding and programs.

PRIMARY JOB RESPONSIBILITIES/DUTIES:

• Provide clerical support to the EHS Team.
• Developing, organizing and maintaining hard copy office files.
• Assist with the review and processing of Emergency Fund Network (EFN) applications for temporary financial assistance as requested.
• Access, input, and retrieve information from the MAACLink (CMS) software information system as requested.
• Provide statistical reports, word processing, duplication and distribution of memorandums, reports correspondence, brochures, and training materials as necessary.
• Assist with coordination and development in tracking and reporting of Community Investment and EHS goals and outcomes indicators.
• Perform other duties as assigned.

PHYSICAL DEMANDS:

Physical demands include sitting for extended periods of time, possible bending and lifting approximately 25 to 30 pounds; regularly using the telephone and regularly moving between floors. Reliable transportation required. The job involves frequent and routinely intense public contact and protracted concentration.

EDUCATION AND EXPERIENCE:

• High school diploma or GED required. Associate Degree or equivalent experience preferred.
• Work requires strong reading, writing and proofreading skills. Must be able to edit, complete and assemble reports.
• Strong public speaking and communication skills.
• Strong organizational and time management skills; ability to prioritize competing priorities.
• Strong critical thinking and problem-solving skills; sound judgment.
• Ability to work in an extremely busy environment.
• Proficiency with Microsoft Office products including Word, Excel, Outlook, and other relational databases required.
• Ability to type a minimum of 40 wpm.
• Ability to compute basic mathematical functions.

EMPLOYER’S RIGHTS:

The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification; is not intended to be an all-inclusive list of duties. You may be required to perform other duties as assigned by your supervisor or management. You will be evaluated in part based on your performance of the tasks listed in this job description. Employees moving into this position work on a ninety (90) day introductory basis after assuming these responsibilities.

The employer has the right to revise this job description at any time. The job description is not a contract for employment and either you or the employer may terminate at any time for any reason.